Charging Over Credit Limit, vodafone doesnt has any concerns for the customers.
Complain ID : JGJN027837 42
Vodafone Complaint
Complaint Date : July 8, 2017
- State : Maharashtra
- City : Pune
- Address: Dehuroad
Credit Limit request was set to Amt 4000. However i was charged more than my credit limit when i was on international . I had been charged upto 8841.95.
I had never made any request to increase the credit limit and yet i am charged above the amount. i had been writing email to vodafone from 2 months and it seems vodafone doesnt has any concerns for the customers...
My no was blocked and i was not able to make any payment when i was at abroad as was unable to get OTP on my no.
Now i am being threaten by sending legal notices. Truely Horrible experience...
My stand is that, i will not pay more than the set credit limit and also want my no active again.
I had never made any request to increase the credit limit and yet i am charged above the amount. i had been writing email to vodafone from 2 months and it seems vodafone doesnt has any concerns for the customers...
My no was blocked and i was not able to make any payment when i was at abroad as was unable to get OTP on my no.
Now i am being threaten by sending legal notices. Truely Horrible experience...
My stand is that, i will not pay more than the set credit limit and also want my no active again.
Related complaints
-
Unwanted Charges Deduction, I am a vodafone prepaid user. From last 1 to 2 yearschhotelal gupta / Vodafone Complaint / July 3, 2017 / Mumbai / MaharashtraDear Sir/Madam, I am a vodafone prepaid user. From last 1 to 2 years, the vodafone deducts money from my prepaid account for service which I have not requested nor used. After a complaint to the higher authority, some time they refund the money, and ... -
Call drawping applied for port my 9930796949 postpaid Mobile number from mumbai to nashikvishal tejale / Vodafone Complaint / June 20, 2017 / Nashik / MaharashtraDear Sir/Mam, I applied for port my 9930796949 postpaid Mobile number from mumbai to nashik on 22 April 2017 after 1 month they had port my mobile number on 25 May 2017 . from that day still I'm facing call drop problem, four to five times I visited ...
-
Gave Different Plan, Customer Service and Call Centre ExecutivesMahesh Bohra / Vodafone Complaint / May 8, 2017 / Thane / MaharashtraI, Mahesh V. Bohra, would like to bring to your knowledge that different plan has been activated on my number instead of the plan offered by one of your Vodafone executive at the time of porting my number from Airtel to Vodafone. She had committed to...
-
Not opening my account, My account is not opening please see and send detailAnonymous / Vodafone Complaint / April 30, 2017 / DapoliCamp / MaharashtraMy account is not opening please see and send detail
-
Vodafone India Wrong information given by vodafone carePrashant Mane / Vodafone Complaint / March 16, 2017 / Pune / MaharashtraRespected Sir, My Vodafone number is 8806698784 (Maharashtra and Goa Circle). I had called 199 (Vodafone care) to know best offers for my number on 15 Mar 2017. Initially they told me to recharge with 348/- to get the offer of Segmented Product for L...
-
Internet Services indoor internet improvePankaj Patwardhan / Vodafone Complaint / March 6, 2017 / Virar / MaharashtraWhen will indoor internet improve. We talk of 2G/3G/4G but indoor the speed varies from 100 kbps to 3Mbps.
Service issue | Complaint | Query | Feedback | Suggestion | Reply