Hitachi not servicing my AC and AC remote
Complain ID : JGJN018594 35
Upbhokta Forum Complaint
Complaint Date : May 19, 2016
- State : West Bengal
- City : Kolkata
- Address: 51A/27/2, Bamacharan Roy Road, Behala, Kolkata - 700034
I was purchased a AC (Hitachi RAU018HVEA 1.5 Tons Inverter Split AC) from flipkart on 9 September, 2015 11:13 PM. My order id is OD103867545062652000. It was one year warranty. From at middle of April 2016 my AC remote are not working and not cooling my AC. Then we booked for servicing at hitachi service center on 25th april 2016. My call booking number is 16042506760. They told us that we will resolve within 48 hours.
Then from hitachi no body concern about my problem. After that we called hitachi customer care many times and they told me we are concerned your problem and we will resolve immediately. When no one concern with me from hitachi then we told our problem flipkart and they are told me your problem will solve within 11 May 2016 at 3 PM. But still today hitachi not resolved my problem.
I mailed my problem to hitachi customer care(customercare@jci-hitachi.com).
I have all documents of communication with flipkart customer care and hitachi customer care.
I need solution immediately within 2 days otherwise I need full money back with product cost and installation cost and others expenditure.
Then from hitachi no body concern about my problem. After that we called hitachi customer care many times and they told me we are concerned your problem and we will resolve immediately. When no one concern with me from hitachi then we told our problem flipkart and they are told me your problem will solve within 11 May 2016 at 3 PM. But still today hitachi not resolved my problem.
I mailed my problem to hitachi customer care(customercare@jci-hitachi.com).
I have all documents of communication with flipkart customer care and hitachi customer care.
I need solution immediately within 2 days otherwise I need full money back with product cost and installation cost and others expenditure.
Related complaints
-
iball slide upgradeBISWADEB DASGUPTA / Upbhokta Forum Complaint / May 31, 2015 / Kolkata / West BengalNeed to upgrade from the ginger bead version. please advice. I7011 is the model number. Regards 9038081215 -
cancelled gasDipak Kr Roy / Upbhokta Forum Complaint / May 30, 2015 / Bhatpara / West Bengali booked my gas on 23/05/2015. booking no is 226402,to day i have got a message that my gas is cancelled. why? my consumar id is cx15426570
-
not colling wellTathagata Gupta / Upbhokta Forum Complaint / May 30, 2015 / Asansol / West BengalMy AC is not colling well at night the fan is not working
-
Software problem in Lenovo A6000 mobile.SANDIP DE CHOUDHURY / Upbhokta Forum Complaint / May 30, 2015 / Kolkata / West BengalI purchased Lenovo A6000 through Flipkart on 03/04/2015. Within two months there are lot of problems in my set, first the keypad are not working properly, message is not coming through Whats App.I can't type anything smoothly. sometimes few keywords ...
-
Unhygienic emission of hot air from the opposite building’s AC outlet of my dining space-RegardingRuma Dey Ghosh / Upbhokta Forum Complaint / May 30, 2015 / Kolkata / West BengalDear Sir, It is very regretfully informed you that unhygienic emission of hot air from the opposite building’s AC outlet of my dining space. Our frequent verbal request since last one month to move aside the AC compressor outlet which is now direct...
-
Battery Problem and Phone and charger getting heated .Kausik Mitra / Upbhokta Forum Complaint / May 30, 2015 / Kolkata / West BengalHi, I bought a Lenovo A6000 smartphone in the month of March 2015 .For first few days it went good but from the last month when I activated the internet pack on it the problem started even if i do not use the mobile phone for internet or any other us...
Service issue | Complaint | Query | Feedback | Suggestion | Reply