Complain Makemytrip for Denying Refund
Complain ID : JGJN031007 42
Travel Complaint
Complaint Date : March 8, 2018
- State : Maharashtra
- City : Mumbai
- Address: 1103 A Orchid Mumbai Central
We did a mistake a booked a package for Maldives to gift to a dear friend for her Honeymoon through Makemytrip,
Shortly after her wedding around last week of February Political unrest started in Maldives,
We requested Make my trip to look into the issue and cancel with full refund as it wasnt safe to travel and Indian External Ministry has issued an advisory for Indians not to travel to Maldives
We called and request for cancellation under the same advisory/reason
we were told to wait
Wait was never ending, for 10 days this merry go around went
I was promised a call back by manager who use to disconnect the call on me whenever they called in mere 2 rings
On 21st of Febuary I decided to pay the cancellation fees on there App and decided to cancel my package and get whatever i can of my hard earned money
Cancelled Flight paid refund and cancelled package which promised me a refund of USD 1000
There was no way an indian could visit Maldives i had no choice but pay 1600 USD as a cancellation fee shown on ther App
in few hours i got a call from Makemytrip advising me i will get INR 1 for this refund
These days even beggars don't accept alms of INR 1
I tweeted them with a screen shot which says i deserve a refund of USD 1000
They apologised saying it is there System Glitch and i have to forget about the entire package price of INR 150000 +
I kept on tweeting them and making them realise they are at fault
Either i should get my Full refund or atleast what i saw on there App
Now on 05th March they deny outrightly that its there App which shows a refund of usd 1000
my hard earned money is fraudulently eaten by this pathetic website
i will not leave them for sure and drag them to every court possible so that no more fellow indians are conned
Shortly after her wedding around last week of February Political unrest started in Maldives,
We requested Make my trip to look into the issue and cancel with full refund as it wasnt safe to travel and Indian External Ministry has issued an advisory for Indians not to travel to Maldives
We called and request for cancellation under the same advisory/reason
we were told to wait
Wait was never ending, for 10 days this merry go around went
I was promised a call back by manager who use to disconnect the call on me whenever they called in mere 2 rings
On 21st of Febuary I decided to pay the cancellation fees on there App and decided to cancel my package and get whatever i can of my hard earned money
Cancelled Flight paid refund and cancelled package which promised me a refund of USD 1000
There was no way an indian could visit Maldives i had no choice but pay 1600 USD as a cancellation fee shown on ther App
in few hours i got a call from Makemytrip advising me i will get INR 1 for this refund
These days even beggars don't accept alms of INR 1
I tweeted them with a screen shot which says i deserve a refund of USD 1000
They apologised saying it is there System Glitch and i have to forget about the entire package price of INR 150000 +
I kept on tweeting them and making them realise they are at fault
Either i should get my Full refund or atleast what i saw on there App
Now on 05th March they deny outrightly that its there App which shows a refund of usd 1000
my hard earned money is fraudulently eaten by this pathetic website
i will not leave them for sure and drag them to every court possible so that no more fellow indians are conned
Related complaints
-
Complain Priority International for Fraud Holiday MembershipAanchal shah / Travel Complaint / January 9, 2018 / Mumbai / MaharashtraI recently wanted to book a vacation through priority international and I have been trying to contact them since 20 days. Since i got no response i looked further into the matter and that's when i read various complains and blogs about this fraud sch... -
Priority International Club complaint No service has been provided since membership.MAHESH JAGANNATH POOJARI / Travel Complaint / September 11, 2017 / Mumbai / MaharashtraPriorityinternationalclub is fraud company,only they call people for collecting gifts& fit them in big dreams of 30yrs of membership.I Mahesh Poojari joined membership in the month of March,2016 at Vashi NAvi mumbai but now they have moved to and...
-
COMPLAINT FOR LOST/STOLEN LUGGAGE FROM CHINTAMANI BUSIshwari Pande / Travel Complaint / June 19, 2017 / Mumbai / MaharashtraI was travelling by Chintamani bus details relating to journey -BOOKING PNR: 93687149-460475, MAKEMYTRIP BUS ID- NU770415024666670, CHINTAMANI BUS NO MH-29-AW/2100 (YAVATMAL – MUMBAI),DATE OF TRAVEL 22ND MAY, 2017, BOARDING POINT – MEHKAR, DROP POINT...
-
Consumer court decision against MMT to be informed to press for public awarenessRAJESH JAIN / Travel Complaint / June 7, 2017 / Mumbai / MaharashtraDear Sir/Madam I would like below to be printed in Press so that more & more consumers are encouraged to file their complaint & increase the trust & confidence towards the consumers court Requesting your kind help to get this printed Raje...
-
My id of club jiva is cj/ma/0743, fraud club jiva, not refund mesandeep / Travel Complaint / June 7, 2017 / Mumbai / MaharashtraDear sir, My id of club jiva is cj/ma/0743. I pay rs 5000 advance for club jiva in mount abu on 8th may 2017. I am in joint family so At that time I say if my father is agree to pay 80000 I will pay you otherwise you have to refund full amount. Your ...
-
Non refundable clause wasn't mentioned, Priority International,Kiran Chavan / Travel Complaint / May 29, 2017 / Mumbai / MaharashtraMy name is Kiran Chavan a resident of Malad, Mumbai...i had received a call frm ur organization Priority International Andheri branch on 26th April 2017 saying i won a lottery at Infinity mall Malad n my name has been selected as a winner...the execu...
Service issue | Complaint | Query | Feedback | Suggestion | Reply