Complaint against Goibibo for not Refunding after cancellation of flight ticket
Complain ID : JGJN052569 52
Ticket Booking Complaint
Complaint Date : May 31, 2021
- State : Delhi
- City : East Delhi
Hi,
I have booked a ticket from Bhubaneswar to New Delhi for 27 February 2021. I canceled the ticket due to some medical emergencies. Goibibo called me and said that after submitting the medical report, they will refund the full ticket amount. However it's already more than 3 months, but they are denying to refund. I asked them if you are not able to refund on medical grounds (Rs. 16421), then refund my basic amount which should be Rs. 6000+, but still they are denying to refund. I have given all the details asked by them but they are saying we are unable to find this booking ID in our system, so we are not able to refund. Below are the details:
Airline: Vistara
Booking ID: GOFLDKMB181614050597
PNR no: 6KOZ8I
Registered Email: pritiranjan.choudhury@gmail.com
Registered mobile: 8800626860
I have attached the ticket and all conversation with Goibibo and Vistara.
I have booked a ticket from Bhubaneswar to New Delhi for 27 February 2021. I canceled the ticket due to some medical emergencies. Goibibo called me and said that after submitting the medical report, they will refund the full ticket amount. However it's already more than 3 months, but they are denying to refund. I asked them if you are not able to refund on medical grounds (Rs. 16421), then refund my basic amount which should be Rs. 6000+, but still they are denying to refund. I have given all the details asked by them but they are saying we are unable to find this booking ID in our system, so we are not able to refund. Below are the details:
Airline: Vistara
Booking ID: GOFLDKMB181614050597
PNR no: 6KOZ8I
Registered Email: pritiranjan.choudhury@gmail.com
Registered mobile: 8800626860
I have attached the ticket and all conversation with Goibibo and Vistara.
Related complaints
-
FraudVarun Kumar / Ticket Booking Complaint / January 3, 2021 / South Delhi / DelhiSir Mera naam varun kumar hai sir Mai 16 October ko Shankar road se Govind Puri jaane ke liye route no 47 bus no DL1PC 6299 me chadha thaa sir bus me Marshall sri Savita Kumari ji thii Jo ki Khaki rang ki paint shirt aur face pe mask laga Rakhi thii ... -
Not able to login in irctc accountIshika Singh / Ticket Booking Complaint / November 3, 2020 / New Delhi / DelhiI am not able to login in irctc account however I am putting my same registered email id there is showing some error. I have attached the screenshot for your reference.
-
Ixigo customer care number 07679343685Rakesh Kumar / Ticket Booking Complaint / August 16, 2020 / New Delhi / Delhiixigo customer care number 07679343685 06290881361 anytime ticket problem call customer care number 07679343685 06290881361 24 hours My payment is done. But my booking status is still pending Please help me , i don't have that time...
-
Not returning money of refundable ticket after cancellationLokesh Garg / Ticket Booking Complaint / May 23, 2020 / West Delhi / DelhiHi I am Lokesh garg I had booked my tickets through goibibo I emirates for Birmingham Going 30 march and return 7 may 2020 K8CFP6 is the pnr no I have cancelled my ticket very well before announcement of govt to stop all flight But now they are not r...
-
Talk charge customer care number 6295926804Hgcg / Ticket Booking Complaint / May 3, 2020 / New Delhi / DelhiTalk charge customer care number 6295926804Talk charge customer care number 6295926804Talk charge customer care number 6295926804Talk charge customer care number 6295926804
-
Deficency in ServiceUtkarsh Garg / Ticket Booking Complaint / December 27, 2019 / Central Delhi / DelhiSome of the travel agents even re-known ones like yatra have no professionalism and quality control over the services. I have been a victim of such a problem due the ineffciency of Yatra.com I had booked an international flight whereby the flight was...
Service issue | Complaint | Query | Feedback | Suggestion | Reply