PaytmMall.com not picking faulty product

Complain ID : JGJN039126   41  

Television TV Complaint  Complaint Date : June 15, 2019
they are not picking the faulty product of adsun tv order number .Order No. 8404023111
02 June 2019 10:35 pm
Order Total13,999
Total Cashback 1120
ADSUN 101.6 cm (40 inch) 40AESL1 HD Ready LED Smart TV
Return Requested
ADSUN 101.6 cm (40 inch) 40AESL1 HD Ready LED Smart TV
Sold By Ig Impex
Quantity: 1
13,999
1,120 Cashback
Refund will be initiated with 24 hrs of return pickup

but iam stll waiting

Your Docket Number: 1373772.
Your grievance has been updated.Please login to http://www.consumerhelpline.gov.in to track the status of your complaint or call at 1800-11-4000 or 14404.
Complaint Against / To: PaytmMall.com

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