Service provider disconnected postpaid number. No update since Oct 2019
Complain ID : JGJN043369 71
Telecom Services
Complaint Date : January 12, 2020
- State : Maharashtra
- City : Mumbai
- Address: Flat 101, Om Shanti Niwas, Plot 80, Sector 19A, Nerul East
Dear Sir/Madam,
My Reliance Jio postpaid number 9833461825 has been permanently disconnected by the service provider since Sep 2019, and my complaint since October 2019 has not been resolved yet, other than robotic replies from Jio that they shall get back to me shortly.
Even after requesting, they have failed to provide me any Unique Complaint or Appeal number.
This has been my number since over 15 years now, with all my government services, financial and social accounts associated with the same.
The service was disconnected when I was on International roaming, with enough prepaid deposit and bills paid till Jul 2019.
I didn’t receive my bill for Sep 2019 but still paid off remaining bill amount till Aug 2019 online. Access to my online Jio account was also blocked by Sep 2019.
I am not able to make any financial transactions or even change my number as I am still on roaming.
My identity and financial security is at risk and raised with Jio till appellate authority but there has been no help even after 20 reminders.
Your help and assistance in this regard is highly appreciated.
Thanks,
P Suman
My Reliance Jio postpaid number 9833461825 has been permanently disconnected by the service provider since Sep 2019, and my complaint since October 2019 has not been resolved yet, other than robotic replies from Jio that they shall get back to me shortly.
Even after requesting, they have failed to provide me any Unique Complaint or Appeal number.
This has been my number since over 15 years now, with all my government services, financial and social accounts associated with the same.
The service was disconnected when I was on International roaming, with enough prepaid deposit and bills paid till Jul 2019.
I didn’t receive my bill for Sep 2019 but still paid off remaining bill amount till Aug 2019 online. Access to my online Jio account was also blocked by Sep 2019.
I am not able to make any financial transactions or even change my number as I am still on roaming.
My identity and financial security is at risk and raised with Jio till appellate authority but there has been no help even after 20 reminders.
Your help and assistance in this regard is highly appreciated.
Thanks,
P Suman
Related complaints
-
Inappropriate information, Higher Billing, Inappropriate Service and Mental HarassmentRajesh Gupta / Telecom Services / August 14, 2018 / Pune / MaharashtraHello, I am in touch with TATA DOCOMO for higher billing charges and change of plan for past 5 months. Despite several mails, talks with Call center and Managers my issue didn't got resolved and I have been continuously charged with higher bills. The... -
HARASSED UNSOLICITED CALLS FROM BAJAJ FINANCEAmit K Chhabria / Telecom Services / April 28, 2018 / Mumbai / MaharashtraI have been sending mails to Bajaj finance to stop unsolicited calls that I receive atleast 4 times a day. 1st mail sent sent was n 20th March and post that every week I have been sending mails to stop this harassment, but to no avail. Despite mailin...
-
Rude behaviour and charging extra money and not and not providing billKrunal shinde / Telecom Services / September 29, 2017 / VasaiVasantnagar / MaharashtraI have visited relience gallery at shop#12 Paradise building st depot road nallasopara west pin 401203. I wanted to replace my old 2g sim to new 4g sim which is free when I have asked to customer care however when I have when to gallery staff said we...
-
No convert my postpaid to prepaid number & not port this number Other Telecom servicesAvinash Jadhav / Telecom Services / May 23, 2017 / Pune / MaharashtraDear Sir, Aug-16 I am request customer care helpline number & service centres my 8983045678 this number convert postpaid to prepaid but Tata Docomo service centre (pimpri kamala cross road & Pimle sodager kokanee chock) not behave properly wi...
-
Postpaid Bill Issue airtel postpaid connection of 9890168251Tanaji Mane / Telecom Services / February 25, 2017 / Indapur / MaharashtraRespected sir/Madam, I have airtel postpaid connection of 9890168251.I am using this no as a prepaid since 2007 to 2015 as a airtel consumer.Then I had convert postpaid Plan in 2015 year .According to my plan 99/- Rs aggrement is that 400 L+S minutes...
-
Made wrong informationshabnam shaikh / Telecom Services / December 8, 2016 / Mumbai / MaharashtraThe told me sim ill be activated in 3 days but i take 7 days.Now thy are telling i have to pay more 2,000 rs they are making fake customers
Service issue | Complaint | Query | Feedback | Suggestion | Reply