Regarding charging double amount
Complain ID : JGJN053794 67 Complaint's Reply
Taxi Complaint
Complaint Date : July 25, 2021
- State : West Bengal
- City : Kolkata
Reference CRN 4602495314.
I had booked an outstation ride on Jan 11, 2020. The moment the ride started, I found that the concerned driver is quite impolite as he had started the argument over some seat adjustment matter. I did not feel safe to continue the ride with him and requested him to end up the ride and so he stopped the ride after traveling of a distance about 500 meters. I immediately brought the entire incident to the notice of the Ola representative over a phone call and he assured me every possible help but I was forced to pay an amount of Rs 445 to the concerned cab driver as penalty of the cancellation of the ride even after that OLA has put Rupees 445 outstanding amount in my app.
Kindly arrange to refund my entire amount as well as remove the outstanding amount from the app. Ola has not given a suitable resolution till date even after many repeated emails.
I had booked an outstation ride on Jan 11, 2020. The moment the ride started, I found that the concerned driver is quite impolite as he had started the argument over some seat adjustment matter. I did not feel safe to continue the ride with him and requested him to end up the ride and so he stopped the ride after traveling of a distance about 500 meters. I immediately brought the entire incident to the notice of the Ola representative over a phone call and he assured me every possible help but I was forced to pay an amount of Rs 445 to the concerned cab driver as penalty of the cancellation of the ride even after that OLA has put Rupees 445 outstanding amount in my app.
Kindly arrange to refund my entire amount as well as remove the outstanding amount from the app. Ola has not given a suitable resolution till date even after many repeated emails.
Related complaints
-
Complaint regarding misbehavior and foul language of a cab driver of in drive cabsTejas sharma / Taxi Complaint / April 19, 2024 / Greater Noida / Uttar PradeshI have book my cab from my college to wards botanical garden metro station with a fair of 300 rupees . Our ride was air conditioned but driver refuses to turn on the air conditioner and demanding extra money for air conditioner. As we were college st... -
Cab ride : Excess passengers, Misbehavior & Inappropriate touchingJanvi Dedhia / Taxi Complaint / January 1, 2024 / Nashik / MaharashtraCab ride from Nashik (Mumbai Naka) to Kasara. Cab number : MH04HY9995 Name : AJ Raut Contact number : 9529298164 Unnecessary adding of passengers and made me sit behind the gear box forcefully. Inappropriate touching and harassment where he threw my ... -
Very bad private taxi driver at ndls drink and drive fightingKrishna / Taxi Complaint / November 29, 2023 / North West Delhi / DelhiOn 28th November 2023 I have travelled from Kanpur to New Delhi through Vande bharat train. My train has reached approx at 11 pm at ndls from ndls I have taken the private taxi to pitampura but the taxi driver is very rude he also doing drinking and ... -
Falsified kilometer reading in Bangalore KSTDC Airport TaxiArish Ojaswi / Taxi Complaint / November 6, 2023 / Bangalore / KarnatakaCab No KA05AJ4094, Owner name MUTHURAJ, Mobile 9632381011. I took Airport Taxi from Airport Terminal 2 to Koramangala on 6 November 2023 (1:45am). Before start of trip, I took a picture of Kilometer reading of the car dashboard (it was 1663.7km). Aft... -
Ola driver rude behaviorPrathap / Taxi Complaint / October 18, 2023 / Bangalore / KarnatakaI was traveling with my parents both aged above 60, I had selected jp nagar metro station, driver was on call throughout trip and was scolding someone on call angrily, when we were near metro station he took a wrong turn and asked me for directions I...
-
Taxi no. PB01B3314 DRIVER RUDE BEHAVIOURTej prasad rana / Taxi Complaint / September 27, 2023 / Pathankot / PunjabDriver of taxi no. PB01B3314 is so rude that after saying thousand time he always park his taxi infront of my house main gate and hence block main road which is already small in size and also block my main gateway.
Excess fair collect by Md Akhtar faruque:
Taxi driver name-Sourav Mishra
Mob no-7450-849502
From kolkata airport to Howrah railway station. He will fare charges to me 950/-
He tell his taxi is online prepaid
He tell you pay as per online fare
I think online means Ola -Uber
But when he drop in Howrah asking from me 950/-
Uber-Ola show fare 381/- to 450/-
Service issue | Complaint | Query | Feedback | Suggestion | Reply