Freecharge online wallet casback
Complain ID : JGJN018584 33
Tata Docomo Complaint
Complaint Date : May 19, 2016
- State : Maharashtra
- City : Ratnagiri
- Address: 06- B SHANKESHWAR HERITAGE
Respected sir.,
This is to your notification that I am fresh user of freecharge account &my ID is ajgaonkarrahul@yahoo.com. As a new user I used PROMO CODE NEW 75 for recharge of IDEA 3G prepaid of Rupees 449 on date 05.05.2016 via Order ID is FCVM160505376723977. Freecharge Promo code mention that 75% cash back for first time transaction of Rs 50 or more, that means My cash back should be Rs.336 instead of received cash back of Rs 50.I have received a reply from their customercare services having shown T&C rule of Min Transaction of Rs 50& max cash back of Rs. 50. Free charge are denying the claim showing T&C rule of Min Transaction of Rs 50& max cash back of Rs. 50. If it is so then it should display in bold in vicinity of promo code & not on fugitive page. Free charge is cheating the customer using such fake advertisement.
RAHUL AJGAONKAR
9112006673
This is to your notification that I am fresh user of freecharge account &my ID is ajgaonkarrahul@yahoo.com. As a new user I used PROMO CODE NEW 75 for recharge of IDEA 3G prepaid of Rupees 449 on date 05.05.2016 via Order ID is FCVM160505376723977. Freecharge Promo code mention that 75% cash back for first time transaction of Rs 50 or more, that means My cash back should be Rs.336 instead of received cash back of Rs 50.I have received a reply from their customercare services having shown T&C rule of Min Transaction of Rs 50& max cash back of Rs. 50. Free charge are denying the claim showing T&C rule of Min Transaction of Rs 50& max cash back of Rs. 50. If it is so then it should display in bold in vicinity of promo code & not on fugitive page. Free charge is cheating the customer using such fake advertisement.
RAHUL AJGAONKAR
9112006673
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