Not getting refund of the returned product from VOONIK

Complain ID : JGJN016634   41   Complaint's Reply

Shopping Complaint  Complaint Date : March 21, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Axis Bank Ltd. Axis House, P.B. Marg, Wadia International Center, Worli Mumbai 400025.
Hi, My name is chhaya. I have ordered one product from Voonik(product name:-Ballerina-Black,code-3131938,seller:-Brand Trendz) of Rs:1027, Order No is R435000456. Accordingly I got the delivery of the product on 22nd Feb 2016. But due to difference in size and color I have returned the product to the company pick-up boy on 23rd Feb 2016.After a few days of return i.e. from 27th Feb 16 I am following up with the Voonik by calling up on their customer care number. No customer care executive of the company is in a position to give me the solution or give me the refund status. Most of the time they hang up the call during conversation. I am fed up with the service of the company. Please help me put.

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    Voonik

    Voonik Replied to- Not getting refund of the returned product from VOONIK by Voonik:

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    Hi Chhaya,


    Sorry for any hassle caused.We have initiated refund on March 31st,request you to check in the bank with the ARN number- 75134836092216083698216.If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

    Thanks and Regards,
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    P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

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    Voonik

    Voonik replied to - Heavy Original Gorgeous Rizya Black Color Suit by Voonik:

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    Dear Mompi,


    We are sorry to know that your upset with us. your refund has been initialed on 2nd April 2016,kindly check in your bank with the Transaction Reference number N095160142508627.
    If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

    P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

    Thanks and Regards,
    Team Voonik

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