fraud response from snapdeal
Complain ID : JGJN017653 38 Complaint's Reply
Shopping Complaint
Complaint Date : April 25, 2016
- State : West Bengal
- City : Baharampur
- Address: N.H-34,near High School,baharampur,msd
Dear sir/madam,myself sujauddin mondal from west Bengal hereby informed you that on 4th march'16 I have ordered a fast track men watch from snap deal with order id 12128546009,amount Rs.1729 and due to some reason I cancelled my order.since last 1.5 months I am not getting any refundable amount from snap deal every time I called to customer representative of snapdeal they just ignore my response and said "we have successfully processed your cancellation request on 1st April,please contact with bank with ARN no.".But whenever I try to contact with bank they said that they can't help me due to non refundable request from snapdeal.I have also submitted my statement from date of perchase-till date on snapdeal by mail but everytime they just ignore my response.please do the needful and recover my problem as soon as possible.
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by Snapdeal:
(5 of 5)
Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear Customer,
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end.
Regards,
Team Snapdeal
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