FAULTY TABLE FAN
Complain ID : JGJN047758 35
Service Complaint
Complaint Date : September 5, 2020
- State : Maharashtra
- City : Mumbai
- Address: 39 / 155 Sagar Shobha D N Nagar
I have purchased orient table fan (Table 27) on 20/07/2019 from Anjali Appliance from Andheri - west , For Rs.2250 with 2 years warranty
The fan started giving trouble in 9 months of purchase
1st the fan blade was broken and the cabinet got damaged which was replaced by the service person and he has damaged the inner support rode due which the fan started vibrating
with in one month the fan got completely switched off and the service person attended and fixed the problem but not done any thing about vibration
On 30/08/2020 at night the fan blade was again broken and the fan was fallen on my sleeping son at night If some thing has happened to my son does the orient taken the responsibility??????
Since then we are logged 4 calls with the customer care (C20083103026) but till know the call was not attended and every day new person from the customer care attends calls stating that the matter will be referred to their higher superiors
Got the message on mobile on 04/09/2020 the call no (C20083103026) was cancelled with out mentioning any reason ?????????????
Today ie: 05/09/2020 the call was attended by Mr.Mohammad at the call center and was rude and not fit to attend the calls of customer very very very upset with his response
Kindly take note of seriousness of the matter and give proper solution at the earliest
The fan started giving trouble in 9 months of purchase
1st the fan blade was broken and the cabinet got damaged which was replaced by the service person and he has damaged the inner support rode due which the fan started vibrating
with in one month the fan got completely switched off and the service person attended and fixed the problem but not done any thing about vibration
On 30/08/2020 at night the fan blade was again broken and the fan was fallen on my sleeping son at night If some thing has happened to my son does the orient taken the responsibility??????
Since then we are logged 4 calls with the customer care (C20083103026) but till know the call was not attended and every day new person from the customer care attends calls stating that the matter will be referred to their higher superiors
Got the message on mobile on 04/09/2020 the call no (C20083103026) was cancelled with out mentioning any reason ?????????????
Today ie: 05/09/2020 the call was attended by Mr.Mohammad at the call center and was rude and not fit to attend the calls of customer very very very upset with his response
Kindly take note of seriousness of the matter and give proper solution at the earliest
Related complaints
-
Taken money but no service providedAnkita das / Service Complaint / June 8, 2020 / Pune / MaharashtraFew days back I had issues for electrical appliances so from just dial this person promised me to fix and asked for the amount so he can purchase the relative product n fix it Company Number :8804155555 greenelectricals1994@gmail.com -
csp denyas talalDADASAHEB SONAWANE / Service Complaint / June 7, 2020 / Aurangabad / MaharashtraSir/Madam Maine SBI KISKO ID KE LIYA ADITYA SHINDE KO 31/10/2018 KO PAY MENT RELIG KIYA AUR ADITYA SHINDE MERA CALLA RECIVED NAHI KARATA BADME IRFAN NE HEMANT DABHADE KE PASS DIYA HAI MAINE PAHILE DUCUMENT DIYA THE ABHI BHI NAYE SE DOCUMENT HEMANT DA...
-
Tyre damage and tyre seller not give the tyre billHarshal Bhimeshwar Thawkar / Service Complaint / May 19, 2020 / Nagpur / MaharashtraI have purchase 2 motorcycle tyres from soniyaa tyre rear tyre purchqse 6 month ago and front tyre purchse 1 month ago and both are are damage i contact with seller but they speak rudly plz.... Support me
-
Bank transfer 1000MOHIYUDDIN / Service Complaint / April 21, 2020 / Bhiwandi / MaharashtraCompany say me abouts job and demanded 70 fees and after my first work he demanded 1000 for account activation but he don't pay and don't receiving my call
-
Product replacement issueSandesh Sawardekar / Service Complaint / March 17, 2020 / Thane / MaharashtraOrder #100080056 i have ordered car part on 13th Feb 2020 and received wrong part after follow up they shipped wrong parts late delivery on 28th Feb 2020. and when i raise for replacement of wrong parts they said pick up will done by next day from th...
-
Overcharging of servicesNamrata Kalaje / Service Complaint / January 1, 2020 / Pune / MaharashtraWe had called mobile no.989 090 3109 (Ideal Electricals) from Just dial as we had emergency related to Electicity issue. when the electricial turned up he inspected and we had to replace wires from main meter at ground floor to our apartment. They ha...
Service issue | Complaint | Query | Feedback | Suggestion | Reply