Country club holidays complaint service not offered as per commitments
Complain ID : JGJN029305 46
Service Complaint
Complaint Date : October 30, 2017
- State : Maharashtra
- City : Mumbai
- Address: 302, Siddhivinayak CHS, Sector 21, Plot 10, Ghansoli, Navi Mumbai - 400701
I have been cheated by on of your employee named Amol Nikam and ms. Bhavna from Maharashtra Thane west korum mall branch, he had sold me membership worth rs 50,000 (3yrs) for club + vacation + DAE, when I had started getting calls to pay remaining amount of membership I was shocked and the person who had sold the membership has left the organisation, later on I have been in contact with Mr Rajveer Lurhra as per him he said there is no such membership exists as it was a false commitment and illegal, he said he will get the same done with paying more 15 thousand for the same membership for 5 yrs, I have paid 15,000 as suggested by him for realignment of membership with all approvals, also he said for that I have to sign another agreement which would be legal, now here is the problem, he is saying the membership will be only for vacations for 5 yrs and he told me to write the on blank paper and sign it, is this a way to behave and why should I agree for downgrade my membership with only vacation.
At the time of getting welcome call Ms Bhavna and Mr Amol Nikam said to say yes from my behind for all their welcome call questions.
Also there were other commitments also but that also were not fulfilled like 55,000 travel vouchers and 5000 cash back...
I have paid 65,000 in total. I want my membership to be realigned as per commitments or complete refund.
Please look into the matter and revert at the earliest.
At the time of getting welcome call Ms Bhavna and Mr Amol Nikam said to say yes from my behind for all their welcome call questions.
Also there were other commitments also but that also were not fulfilled like 55,000 travel vouchers and 5000 cash back...
I have paid 65,000 in total. I want my membership to be realigned as per commitments or complete refund.
Please look into the matter and revert at the earliest.
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