Eureka Forbes Dr.Aquaguard Compact
Complain ID : JGJN015641 37 Complaint's Reply
- State : Maharshtra
- City : Mumbai
- Address: C-601 Dwarka Appt. Daulat Nagar Seth Bhajanlal Marg Borivali East
I have purchased Dr.Aquaguard compact water purifier vide tax invoice no
7165908371 dated 13.11.2015 my customer id no 8000064146 Now the problem
is that machine was installed by their technician on 23.11. 2015
On that day there was no water supply the next day when we started the
machine there was heavy leakage of water from it we have logged online
complain and their technician came and checked the machine but again i
faced the same leakage problem
I had to called many a times but there was no response against logged
complain to replace the machine or sort out the problem
The technician have replaced the following item during last visit - Eureka
Forbes. QUARTZ GLASS TUBE (18 X 20 X 265) (P) Qty : 1.000 on 29.12.2015
But then also the problem is not solved
Today again the technician has visited to solve the problem but we were
shock to here his answer that the company has stoped replacing the machine
and he will visit again to solve the problem
Please inform what can be done as the machine is under warranty
With Regards
Hiten Hirani
+91-8097577765
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about taken more then products of mrp by prashant Chokshi:
(5 of 5)
I purchase everyday morning amul gold milk pouch. But the problem I faces is shopkeepers rtaken 2 ruppess extra. Products mrp 24 ruppess and he charged 26 ruppess. Pls do something. The name of shop is govardhan sweet mart, opposite baps hospital, Atladara Vadodara. Thanks.
EUREKA FORBES DR.AQUAGUARD COMPAC by Darshan Shah:
(5 of 5)
January 24, 2016
We had booked a Water Purifier Dr. Aquaguard Compact on 2nd January 2016 via online payment thru your Gruup Customer Sales Specialist - Mr. Sonu Patwa. Order ID is 0998015033. The water purifier was delivered on 7th January 2016 and duly installed on 8th January 2016.
Their Gruup Customer Sales Specialist - Mr. Sonu Patwa had promised the following which is unfulfilled:
1. Cover for the Water Purifier
2. Pipe connecting Water Purifier and Pot
3. Cash back Rs. 500/-.
The above things are not delivered.
Such cheap activities are not expected from a company like Eureka Forbes. For order purposes their sales executive follows up very rigorously and makes false promises. After sales and payment, your sales executive does not fulfill the promises they made. They ignore all my calls and messages which is not expected from an Executive of a big brand like Eureka Forbes.
There is high regard for Eureka Forbes as we all have been hearing this name since years together. But, this whole deal has left bitterness.
Best Regards,
Darshan Shah
(Mob. +91 9323298172)
Mr by Sourav:
(5 of 5)
Eureka forbes gave me the below unprofessional service in Gurgaon but their Customer Service Head or CRM Head didnt take any action against their staff
1. Eureka Forbes people called me a beggar
2. Eureka Forbes people called me a 'Gira Huan Insaan'
3. Eureka Forbes threatened to stop my service despite I having a valid AMC till Sep 2016)
4. Eureka Forbes threatened to call the POLICE to my house
5. Eureka Forbes asked me to come to their office to collect the payment, do not know when they have changed their direct to home process or policy.
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