Complain for ACER LAPTOP AS E5 573 on 05.07.2016 from Vijay Sales,Kharghar Navi Mumbai
Complain ID : JGJN021840 58
Register Complaint
Complaint Date : August 13, 2016
- State : Maharashtra
- City : Mumbai
- Address: Flat No.104,Plot No.13,Innovative Galaxy,Sector No.30,Kharghar,Navi Mumbai.410210
Dear team,
I had purchased ACER LAPTOP AS E5 573 on 05.07.2016 from Vijay Sales,Kharghar Navi Mumbai. From the 5th day we are not able to use few application.was not able to open the play store.koi bhi window open karte teh to band nahi hoti thi.While switching on the laptop it takes time to on & after some time it gets blank & again after few seconds/minutes we get the desktop (the same was faced by vijay sales team).On 6th day of the purchase we went back to Vijay sales & showed them the laptop.they told us to update the system & also to contact customer care.the same day evening i tried to update the system but in-vain.Windows is not getting update.tried to update windows..for continuous 2 days it was only showing 65% updated.Though we have very good wify connection. on 7th day we contacted customer care via email.but unfortunately their email address was not correct.then some how we managed to get the correct email address.Meanwhile the laptop started giving more problems.their executive came to check it said that it had to be updated.he tried doing that,which he also failed.we back again to vijay sales n requested them to get it replaced.now the system is getting more worse.if we open any application the window closes.n the system asks for restart.
iam continuously in contact with vijay sales team & acer customer care via email & telephone.
attaching the bill copy fyr.
team our request is for replacement of the system.
Thanking you,
Anjali/Ahmad
I had purchased ACER LAPTOP AS E5 573 on 05.07.2016 from Vijay Sales,Kharghar Navi Mumbai. From the 5th day we are not able to use few application.was not able to open the play store.koi bhi window open karte teh to band nahi hoti thi.While switching on the laptop it takes time to on & after some time it gets blank & again after few seconds/minutes we get the desktop (the same was faced by vijay sales team).On 6th day of the purchase we went back to Vijay sales & showed them the laptop.they told us to update the system & also to contact customer care.the same day evening i tried to update the system but in-vain.Windows is not getting update.tried to update windows..for continuous 2 days it was only showing 65% updated.Though we have very good wify connection. on 7th day we contacted customer care via email.but unfortunately their email address was not correct.then some how we managed to get the correct email address.Meanwhile the laptop started giving more problems.their executive came to check it said that it had to be updated.he tried doing that,which he also failed.we back again to vijay sales n requested them to get it replaced.now the system is getting more worse.if we open any application the window closes.n the system asks for restart.
iam continuously in contact with vijay sales team & acer customer care via email & telephone.
attaching the bill copy fyr.
team our request is for replacement of the system.
Thanking you,
Anjali/Ahmad
Related complaints
-
Overcharged for liquorAbhi / Register Complaint / January 9, 2024 / / DelhiWe are always overcharged for liquor in Srinagar Uttarakhand. These peoples always took extra money or if we standby against them then they refused to give liquor and behave rudely. Srinagar liquor service is very pathetic, many people’s have taken a... -
didn't get a Lays Stay Rack for my ShopUmar Zahoor Kuchai / Register Complaint / July 5, 2023 / Srinagar / Jammu and KashmirDear Sir/ Madam With all your honour i want to say that i'm the owner of a shop (Kiryana shop), located near the famous lake Manasbal Lake, district Ganderbal, jammu and kashmir. And i'm the regular retailer of PepsiCo company products (pepsi, fritol... -
Very poor very very poor service against standard exhaust no one single no one person pur have standAshish Suri / Register Complaint / March 19, 2023 / Amritsar / PunjabVery very very very very poor service of standard company not even single person purchase standard products please
-
Last 1.5 years onwards not getting room rentPankaj Samrit / Register Complaint / December 13, 2022 / Pune / MaharashtraDear Sir, My self Pankaj Samrit I'm the flat owner. I gave my flat on rent to a educated family before 1.5 years onwards. Till the room rent was 2.6 lacs but I get only 60k from my tenant and 2.0 lacs is pending. I requested them lot of times but sti...
-
UTS WALLET Recharge amont not added to account ID 8220979773D. MERLIN / Register Complaint / December 12, 2022 / / Tamil NaduUTS wallet recharge done for Rs200.Through HDFC Debit card. Txn reference 12600459522CB2241268 Amount- 200 Txn time: Dec 11, 2022 22:41:26 Amount detected. But recharge amount not added to UTS WALLET.
-
No action by edmc on my several complaints about a very serious matter related to unauthorized workManish / Register Complaint / September 26, 2022 / North East Delhi / DelhiSubmitted many complaints to EDMC about a very serious matter related to unauthorized, illegal, against the DDA norms destruction, construction work in flat C 34 / Y 4, 1st floor C-Block Dilshad Garden East Delhi EDMC Shahdara North zone. However, th...
Service issue | Complaint | Query | Feedback | Suggestion | Reply