Defective Refrigerator SAMSUNG model no.RT26FARZABX/TL/2013 on 12/12/2013
Complain ID : JGJN026006 37
Refrigerator Complaint
Complaint Date : February 7, 2017
- State : Maharashtra
- City : Nagpur
- Address: Bapat Shop
-I purchased a refrigerator SAMSUNG model no.RT26FARZABX/TL/2013 on 12/12/2013.
-on 8/01/2014,10/01/2014, and on 12/01/2014 I lodged a complaint with the Co. about unusual sound emanating from the unit and asked them to repair it.
-The Co. said that this unit gives sound of 39 decibel which is normal but this fact was not mentioned in the manual nor told at the time of purchase
-I requested the Co. on 18/02/2014 to replace the unit or refund me the amount of Rs.24,200.00 but reply not received
-On 24/05/2015 I lodged a complaint with JAGO GRAHAK JAGO vide consumer connection complaint no 9944718 and there after did not receive any communication from the forum despite repeated reminders.
Will you please now tell me the status of my complaint or action initiated by the forum towards redressing my grievance.
Thanks
bk ghosh
-on 8/01/2014,10/01/2014, and on 12/01/2014 I lodged a complaint with the Co. about unusual sound emanating from the unit and asked them to repair it.
-The Co. said that this unit gives sound of 39 decibel which is normal but this fact was not mentioned in the manual nor told at the time of purchase
-I requested the Co. on 18/02/2014 to replace the unit or refund me the amount of Rs.24,200.00 but reply not received
-On 24/05/2015 I lodged a complaint with JAGO GRAHAK JAGO vide consumer connection complaint no 9944718 and there after did not receive any communication from the forum despite repeated reminders.
Will you please now tell me the status of my complaint or action initiated by the forum towards redressing my grievance.
Thanks
bk ghosh
Related complaints
-
No repair / replacement / refundAlok Kumar Dubey / Refrigerator Complaint / December 14, 2016 / Pune / MaharashtraI bought a fridge on 25th Oct 2013 with 10 years compressor warranty of rupees 21400/-. on 2nd Dec 2016, suddenly fridge backside circuit got burnt automatically. I immediately lodge complaint to Samsung at number 180030008282 and got service request... -
Complain Faulty Samsung refrigerator soldManish Tibrewalla / Refrigerator Complaint / November 13, 2016 / Mumbai / MaharashtraI have been struggling to get a resolve to me Faulty refrigerator which I had purchased on 31st July’16(invoice attached). In gist there is ice formation happening in the fridge section and despite multiple visits of Samsung engineers same remains un...
-
Haressment against godrej freez repairing for stopped coolingMilind Deshmukh / Refrigerator Complaint / November 7, 2016 / VasaiVasantnagar / MaharashtraI bought freez last 2 year back from last 1 month it is not working (stopped cooling) so, I called up customer care they asking for visting charges + Parts charges. The technician visited my home he asked us comprssor not working. freez is warrenty p...
-
Complaint against Lg double door fridge ,cooling issue from Vijay salesShamima / Refrigerator Complaint / November 2, 2016 / Mumbai / MaharashtraHi .I'm Shamima I purchased double door fridge from Vijay sales .it has cooling issue..I purchased it on 13 September 2016 .I complaint on customer care of Lg .4 to 5 engineer came but no result .I talked to AFM of Lg ,he is also not helping me out o...
-
Complaint against Samsung Refrigerator Model No.RT47H567ESL/TL bearingAmit Boob / Refrigerator Complaint / October 7, 2016 / Mumbai / Maharashtradetails I would like to bring to your kind notice that I had purchased the Samsung Refrigerator from M/s. Vijay Sales, Borivali (W), Mumbai on 2nd June 2015. The lock attached to the handle got broke while opening the Refrigerator in a normal way. I ...
-
Samsung Fridge service issue, buy from Vijay SalesManoj Mehta / Refrigerator Complaint / September 1, 2016 / Mumbai / Maharashtra11th Reminder Responses from Vijay Sales - "We have intimated Samsung and their engineer will visit you tomorrow" Responses from Samsung - "Your E-mail is important to us and we are always committed to provide a satisfactory response. Our Customer Su...
Service issue | Complaint | Query | Feedback | Suggestion | Reply