Non payment of bill amount to telephone operator
Complain ID : JGJN027159 36
Recharge Complaint
Complaint Date : May 3, 2017
Have done bill payment for my reliance number on 1st April online through freecharge for Rs. 392 and they given me receipt also for same for transaction completion.
After 6 days when I came to know they haven't done payment to telephone operator then have written a mail to them on which they told your transaction not done and you will get rupees refunded in 5-7 days time.
Due to which I was charged Rs. 100 late payment fees also and have to do again direct payment to telephone operator with late payment fee.
After that their customer care told they are going to refund me back late charges by operator once bill is raised, when I submitted bill copy they refusing to pay and saying this was a technical/operator related issue, we cannot provide any delay compensation/due charges on the same.
They just making customers fool by doing transactions and keep money for 15-20 days and after that refunding after 1 week.
I want serious actions to be taken by government against this organization for making persons fool.
After 6 days when I came to know they haven't done payment to telephone operator then have written a mail to them on which they told your transaction not done and you will get rupees refunded in 5-7 days time.
Due to which I was charged Rs. 100 late payment fees also and have to do again direct payment to telephone operator with late payment fee.
After that their customer care told they are going to refund me back late charges by operator once bill is raised, when I submitted bill copy they refusing to pay and saying this was a technical/operator related issue, we cannot provide any delay compensation/due charges on the same.
They just making customers fool by doing transactions and keep money for 15-20 days and after that refunding after 1 week.
I want serious actions to be taken by government against this organization for making persons fool.
Related complaints
-
Complain about Mobikwik app for Recharge on mobile numberThakor Himanshukumar Pujabhai / Recharge Complaint / April 24, 2017 / Balasinor / GujaratI have to recharge on my number 8530851362..BT recharge not done and my money deducted...I have to mail to mobikwik.on that day . date of recharge is 2/04/2017.and no any response from mobikwik.and my money not came back -
TALKCHARGE Payment failed but money deductedHaresh Vagadia / Recharge Complaint / April 13, 2017 / Ahmedabad / GujaratHaresh Vagadia my bill payment was not done by TALKCHARGE.amount 2490 already debited from my account. the mobile no is 9624824143. my order id is . - TC0170413154110477743 on the date of April 13, 2017 03:52 pm . please refund my money.
-
Paytm Cashback not recived, filled up petrol from hp petrol pump and pay via paytmNisarg Thakker / Recharge Complaint / November 21, 2016 / Ahmedabad / GujaratAs per there promisses that till you filled up petrol from hp petrol pump and pay via paytm you will Get 100% cashback in 48 hrs. Bt still today I am not able to Get my cashback.. They are not giving proper answer pls do somthing regarding this.
-
Complaint RELIANCE Fraud by reliance, customer of reliance communicationJitendra shah / Recharge Complaint / October 20, 2016 / Ahmedabad / GujaratMyself Jitendra shah, i am a customer of reliance communication, i ported my IDEA sim 9904404068 to RELIANCE on date 7-09-2016, when i was to port my number into reliance i was given information about reliance plans and tariffs by agent mr Dharmendra...
-
TATASKY RECHARGE NOT DONE VIA M-VISA AMOUNT DEBITED NOT REFUNDED TO ACCOUNTChetan Jethwani / Recharge Complaint / October 14, 2016 / Dohad / GujaratTATA SKY CUSTOMER ID 1185418371. I TRIED TO RECHARGE TATA SKY OF 400 RS VIA M-VISA MANUALLY ON 06/08/2016, BUT DUE TO FAILED TRANSACTION. AMOUNT WAS DEBITED FROM MY ACCOUNT. TOTAL THREE TIME I TREID EACH OF 400 RS MEANS TOTAL 1200 RS DEBITED. THE MER...
-
Complaint regrading Airtel for NO INFORMATION GIVEN DURING RECHARGE REGARDINGHiren Dadhania / Recharge Complaint / October 6, 2016 / Ahmedabad / GujaratI would like to inform you that I have made recharge of Rs. 1,499 vide Airtel order no. 692889 on 04/10/2016 at 02:50 pm from Airtel App, but regret sorry to inform you that till the time 3G data balance of 6 GB is not credited into my Main Data Pack...
Service issue | Complaint | Query | Feedback | Suggestion | Reply