Payment against Transcript services done to service provider "MailTranscripts.com" of rupees 5664 IN

Complain ID : JGJN032962   56  

Payment Complaint  Complaint Date : July 30, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: MailTranscripts 814, Agarwal B2B Centre, Kanchpada, Malad (W), Mumbai - 400064
Payment against Transcript services done to service provider "MailTranscripts.com" of rupees 5664 INR on 23/07/2018 with Application ID 31582. Paymet ID: 201381625. Merchant Order ID: 7459fa2004cb355d8b73. The process for transcripts started on 26/07/2018 with ETA of 09/09/2018. On 30/07/2018 i mailed to stop the service and asked for refund. But to my notice it was bought that the refund would of only courier services i.e. 0 INR. As per company policy (attached image) it is clear that the processing fee would be deducted with GST and rest would be refunded.

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