Not delivered order and company trying to misguide

Complain ID : JGJN064426   153  

Online Order Complaint  Complaint Date : July 7, 2024
  • State :  Delhi
  • City :  Central Delhi
  • Address: 318, 3rd Floor, Network Plaza, Saraswati Road, Lane Number 17-18, Beadonpura, Karol Bagh, New Delhi
Order ID: 7425438
I was shown my order will be delivered on 6th July 2024. It still showing shipping soon and in quality check. When I talked on call regarding my order. The customer support lady. Ms. Yashi started providing me with false information regarding company policies and my order and trying to misguide me after finally picking my call when tried for 4 hours. Things like 1) They'll deduct money even they'll not be able to provide the order. 2) My order is in delivery procedure. 3) I cannot claim refund even though they have mentioned about 100% refund if order not delivered on time by playing with words like *estimated*. 4) They'll call me regarding my order within 2 hours. (yesterday 4 P.M. I was said this, still no call) 5) They are open on sunday. (When tried to contact on call support both the numbers say they are closed today) 6)I can contact them on their email. (funny enough, they are not accepting any requests that way) and much more.
I don't know where my order is it was meant to be delivered on 6th July 2024, customer support trying to misguide. If it shows still in shipping control which should have actually be done before putting product in stock on the website and then not accepting what company is claiming. I don't want the products anymore this way, not sure even if they have them, cannot contact them on their customer support handles. I want a REFUND.
Complaint Against / To: Maxbhi.com

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Faridabad jal nigam

    Ashwani

    May 11, 2024

    Please maintain time table

    KUMAR SHUBHAM

    May 11, 2024

    Pls sir help me

    Shubham kumar

    May 10, 2024

    Hr Anita sharma and hr abhilash pandey And hr soniya Sharma and hr Aditya Sharma... Ye sab fraud h in logo ka mai number v mention kr rha hu 8058868144(Hr Aditya sharma) 7297035660( Hr Anita sharma) 8529172841(Hr soniya Sharma) 7726917558( airport ca...

    Shubham kumar

    May 10, 2024

    Dear Partner/Associate, We are accredited mandate to a renowned provider for bank instruments; BGs | SBLCs | LCs | DLCs ET AL for lease and sale, Issuance by HSBC Bank Oman, Barclays Bank London , Deutsche Bank, BNP Paribas, & AAA Rated Banks in ...

    Chayan Savangsri

    May 10, 2024

    2nd choach from BB end 50% fans are not working... Date:- 09/05/2024 Time :- 13:48 from Khopoli Stn Train no.:- 95008-C

    Rohan Shedge

    May 9, 2024

    i purchased item from Fatma merchant Mumbai and gpayed. now more than 2 months she is not giving tracking details how can i file a case againt her?

    Fathima Shazna

    May 8, 2024

    This game is froud and Only computer rises only lose of money and life and recharge and withdraw all most froud not refund this game plz uninstall this game Ye game sirf logo ko lut ne ke liye banaya gaya he or isme logo hamesh nukshan hi karte he is...

    Teen patti gold

    May 7, 2024

    Driver talk to phone during driving in midnight driving with one hand on jamnagar baroda route

    Rajesh Singh

    May 7, 2024

    सर, मी 2011 मध्ये आपल्या विद्यापीठात बीए तृतीय वर्ष याची परीक्षा नांदेड येथे दिली होती. पण त्या परीक्षेत मी लेखी परीक्षेमध्ये पास असून मला प्रात्यक्षिक परीक्षेत नापास करण्यात आले होते . परंतु माझ्या काही शारीरिक कारणास्तव मी पुन्हा परीक्षा देऊ शकलो न...

    Dnyanoba more

    May 4, 2024