Not delivered order and company trying to misguide
Complain ID : JGJN064426 156
- State : Delhi
- City : Central Delhi
- Address: 318, 3rd Floor, Network Plaza, Saraswati Road, Lane Number 17-18, Beadonpura, Karol Bagh, New Delhi
I was shown my order will be delivered on 6th July 2024. It still showing shipping soon and in quality check. When I talked on call regarding my order. The customer support lady. Ms. Yashi started providing me with false information regarding company policies and my order and trying to misguide me after finally picking my call when tried for 4 hours. Things like 1) They'll deduct money even they'll not be able to provide the order. 2) My order is in delivery procedure. 3) I cannot claim refund even though they have mentioned about 100% refund if order not delivered on time by playing with words like *estimated*. 4) They'll call me regarding my order within 2 hours. (yesterday 4 P.M. I was said this, still no call) 5) They are open on sunday. (When tried to contact on call support both the numbers say they are closed today) 6)I can contact them on their email. (funny enough, they are not accepting any requests that way) and much more.
I don't know where my order is it was meant to be delivered on 6th July 2024, customer support trying to misguide. If it shows still in shipping control which should have actually be done before putting product in stock on the website and then not accepting what company is claiming. I don't want the products anymore this way, not sure even if they have them, cannot contact them on their customer support handles. I want a REFUND.
Related complaints
-
https://www.woodlandworldwide.com/ is not delivering despite paymentVikas / Online Order Complaint / April 13, 2023 / South Delhi / DelhiOn April 8, 2023, I had placed an order on the woodland website on Saturday (April 8, 2023) by logging in using my phone number (9868637901). I ordered these sandals of size 43 https://www.woodlandworldwide.com/products/FGC0CN030211A\?color\=0 I ma...
-
Online purchase from https://www.woodlandworldwide.com but still not received any responseSandeep / Online Order Complaint / April 5, 2023 / West Delhi / DelhiDear Concern, I ordered shoes on 2nd April and paid the amount online my order number is OR-3010454. I have written multiple emails about the status but no reply from their side also their helpline number is not responding. Need to contact Unable to ...
-
Actually seen different products and gave wrost productsNidhi shah / Online Order Complaint / March 21, 2023 / / DelhiRespected sir, I ordered a cloth from online service and actually given images and product i get too much difference and they gave product like we can't use it and it's really bad in quality and again we contact they doesn't gave any response and ple...
-
Refund from AmazonNISHA RANI JAIN / Online Order Complaint / March 6, 2023 / North West Delhi / DelhiI, Nisha Rani Jain had ordered RAJMANDIRFABRICS Women's Cotton Embroidered Straight Kurta Pant & Dupatta Set Order date 27-Jan-2023 received on 29/1/2023 from Amazon and due to fitting issues I asked for its return on 29/1/2023 itself. On 30/1/20...
-
Order status | 1022768457 - ORDER NOT RECEIVED TILL DATEAshish Bansal / Online Order Complaint / February 24, 2023 / New Delhi / DelhiDear Team IB, We had placed an order for two Fellowes Galaxy 500 (Electric Punching) Comb Binder on 17th Feb 2023 vide order no. 1022768457 after confirming with your representative Mr. Shantimoy on whatsapp. Whatsapp chat is attached for your perusa...
-
I have ordered portable air compressor from starsoul.in I have recieved wrong productAmit Jain / Online Order Complaint / January 7, 2023 / South West Delhi / DelhiI have ordered portable air compressor instead of air compressor there is vacuum food sealer when tried to reach customer care no reply from that side I raise my complaint through mail no reply I talked to courier company who delivered product to me ...
Service issue | Complaint | Query | Feedback | Suggestion | Reply