GROFERS.com Order Cancelled without Customer consent
Complain ID : JGJN041577 42
Online Order Complaint
Complaint Date : September 18, 2019
- State : Maharashtra
- City : Thane
- Address: Gaondevi Mandir, Dombivali East, Mumbai 421201
Sir,
I had ordered on 31st August @ 4.24 PM on Grofers for Groceries and other items to be delivered at my residence. There website kept rescheduling the order till date and finaly today they cancelled order. When i called customer care to enquire about why order was cancelled. Representative replied it was cancelled due to technical glitz and they initiated refund. First they made me wait for almost a month for my order and second they cancelled order on their own without my consent. They wanted me to reorder with updated prices and not at the same price at which i booked my items online. They might be running scam like this most of customer and getting huge amount in their bank deposit and later cancelling order. I would request strict action against online hoarders and my frustration and mental agony cannot be repaid just by refunding amount. There was no itimation in form call and secondly they would reschedule items as per their wish and will as per their time. Its frustrating experience and i want justice on this
Thanks for every help. Every help counts
I had ordered on 31st August @ 4.24 PM on Grofers for Groceries and other items to be delivered at my residence. There website kept rescheduling the order till date and finaly today they cancelled order. When i called customer care to enquire about why order was cancelled. Representative replied it was cancelled due to technical glitz and they initiated refund. First they made me wait for almost a month for my order and second they cancelled order on their own without my consent. They wanted me to reorder with updated prices and not at the same price at which i booked my items online. They might be running scam like this most of customer and getting huge amount in their bank deposit and later cancelling order. I would request strict action against online hoarders and my frustration and mental agony cannot be repaid just by refunding amount. There was no itimation in form call and secondly they would reschedule items as per their wish and will as per their time. Its frustrating experience and i want justice on this
Thanks for every help. Every help counts
Related complaints
-
SHEIN.IN COMPLAINT ORDER NOT RECEIVED TILL DATE FROM SHEINSHIRLEY PINTO / Online Order Complaint / August 19, 2019 / Thane / MaharashtraDear Sir, Ref: Shein order # XHB74429 dt. 15.08.2019 Online payment made to Shein on 15.08.2019 and the status shown is shipped. But there is no delivery date. Not received the shipment till date. Customer care number is faulty on site. Please take a... -
Club Factory Order no received Clubfactory.comShweta Amale / Online Order Complaint / July 26, 2019 / Nashik / MaharashtraI m order Bluetooth headset dtd on 12.June.2019 till date i.e 14 July 2019 it's not delivered my order details are as follows SO110435101 Tracking No.2440877957293
-
Complaint against Myntra regarding taking money and not delivering orderSrishti Gautam / Online Order Complaint / July 17, 2019 / Pune / MaharashtraI ordered a package from Myntra which they delivered to someone else and are now not even replying back to me. Order No. 1112973-6762540-5072701
-
LESS QUANTITY DELIVERED OF PRODUCT - Amazon.inNARENDRA KUMAR TAHILIANI / Online Order Complaint / July 16, 2019 / Mumbai / MaharashtraI have place an order of 2 Zandu Pancharist-200 ml product in order no.171-0688099-6576313 but I have received only 1 quantity of Zandu Pancharist. I have raised complaint to customer care of Amazon India on 06.06.2019. On 27.06.2019 they are ready t...
-
Flipkart.com Fraud calls by Flipkart office / fraud persons.Kumar Shivaji Ghevade / Online Order Complaint / July 13, 2019 / Nagothana / MaharashtraMy total amount of 10140 RS.is not return by flipkart even my request to cancel the order. As per them. Calls rec'd to me are fraud calls. However I have proof of ID sent to me by concerns.I want to provide you all details but Mumbai office phone are...
-
Complaint against Flipkart regarding their worst service.Piyush Mahajan / Online Order Complaint / July 10, 2019 / Malegaon / MaharashtraI ordered mi tv 32 inch on 16th June 2019, it got delivered on 19th June. It was a faulty product. The installation guy himself remarked the product as faulty, then the expected pickup date was 29th June. But on 29th June the seller cancelled replace...
Service issue | Complaint | Query | Feedback | Suggestion | Reply