Flipkart Complain on misleading product information and not accepting return/refund of wrong product
Complain ID : JGJN061937 86
Online Order Complaint
Complaint Date : April 18, 2023
- State : Maharashtra
- City : Pune
- Address: 502, Shree Oshiya Park. Gajanan Maharaj Nagar Lane#4 Kondhwa Bk Pune 411048
I have ordered fastrack smart watch from flipkart which doesn't have feature of " sms/call/social media notification on watch" as per description of product on flipkart app under product specifications so I'm chasing with flipkart since one month for return and refund as flipkart showing wrong product features which is not available in watch. I had sent around 10-12 times required snap via their app and mail on their mail id cs-head@flipkart.com and grievance.officer@flipart.com in-spite of that they are unable to accept their mistake and keep rejecting my complain on the ground that "sorry seller confirmed that box was opened at the time of delivery and product was intact so can't accept return/refund" Now, here what is the logic to reject the request basis such reason when inbuilt feature of watch is missing as per flipkart advertisement/description. This is cheating with consumer and I'm expecting resolution by escalating here. Thanking you in advance. Sachin Dugad
Related complaints
-
Seller not responding after sending wrong size tshirtBimal Shah / Online Order Complaint / March 27, 2023 / Mumbai / MaharashtraI had ordered a tshirt from a seller who has page on instagram. The seller has send wrong size and now not responding. Have whatsapp chat as proof. -
Order Not ReceivedAbhinav Pareek / Online Order Complaint / January 17, 2023 / Pune / MaharashtraI ordered Muscleblaze Natural Peanut Butter Unsweetened, 1 kg, Crunchy (HKM-46317-67963956) on Jan 12, Thursday, & MuscleBlaze Creatine Monohydrate, 100 g (0.22 lb) (HKM-47996-68657182) on Jan 13 Friday. So I got an email on Jan 16, Monday, that ...
-
Refund of money from MakeMyTrip for Locked priceRitu Kumari / Online Order Complaint / December 1, 2022 / Panvel / MaharashtraOn 20/10/2022 at 10:29 pm we have paid Rs.529/- to MakeMyTrip App for price booking of a seat in Air India flight from Patna to Mumbai on 23/10/2022. On 21/10/2022 at 10:23 am I got a message from MMT app that your locked price is expired and you hav...
-
Froud companyDeepali Gaikwad / Online Order Complaint / November 8, 2022 / Pune / MaharashtraI order some material from this web site vistas fashion Contact Info Address: Address: 153, Ground Floor New Sanskrut Textile Market,Opp Kangaru Circle, Surat. 395006 my money is debited but order not place nd ther company not give any update or info...
-
Wrong product pickupUmesh Eknath Pednekar / Online Order Complaint / October 28, 2022 / Mumbai / MaharashtraSms : Pickup Completed: Foxter Solid Men Multicolor... with tracking ID FMPR0348269710 from flipkart.com was picked up by an EKART wishmaster named GANESH PRAJAPATI today. Click to give feedback: http://fkrt.it/ItbvhiNNNN Pickup done on 20.10.2022 Ac...
-
I have ordered MOP with refiles of Rs. 349/-pravin wadekar / Online Order Complaint / October 27, 2022 / Mumbai / MaharashtraDear Sir / Mam, I have ordered mop with 10 refills set of Rs. 349/- dtd 21.10.2022 and payment has been done from my side i have payment screen shot but still i am not getting my order no 63866 ( Paid by PayUBiz) Now completed 7 days but still my ord...
Service issue | Complaint | Query | Feedback | Suggestion | Reply