Not repaired my Oneplus3 mobile, its in Accidental warranty
Complain ID : JGJN024794 42
Online Fraud Complaint
Complaint Date : December 7, 2016
- State : Maharashtra
- City : Thane
- Address: Capgemin Knowlege Park, Near Patni Ground
I have purchased Oneplus 3 mobile from amazon for 28000 rupees on 25 Oct.2016, seller also provide 1yr accidental warranty with this product.
Mobile was just fell-down from 30 inches and its display broken completely.
I was contacted with 'Servify' who is providing repair services on behalf of Oneplus, they diagnosed my mobile asked me to pay charges for this Rs.12200+/-, whether mobile was in Accidental warranty.
I was registered my one plus 3 through my another mobile and fill all details, after completion of registration Servify app shows my Device is warranty show status 'Yes'.
At least 30+ time i contacted with Oneplus and Servify team from last 1 month.
Contacted with following mail id regarding this:
support.in@oneplus.net,
vikas@oneplus.net,
pete@oneplus.net,
Karan@oneplus.net,
claims@servify.in,
Website:
https://oneplus.net/
https://servify.in/blog/how-to-register-for-servifys-oneplus-care/
Here i'm attaching Bill copy, registration copy, etc.
Please help me and suggest how to approach to resolve this issue, this china companies is cheating me.
Regards,
Pankaj Achaliy
+919867379776
Mobile was just fell-down from 30 inches and its display broken completely.
I was contacted with 'Servify' who is providing repair services on behalf of Oneplus, they diagnosed my mobile asked me to pay charges for this Rs.12200+/-, whether mobile was in Accidental warranty.
I was registered my one plus 3 through my another mobile and fill all details, after completion of registration Servify app shows my Device is warranty show status 'Yes'.
At least 30+ time i contacted with Oneplus and Servify team from last 1 month.
Contacted with following mail id regarding this:
support.in@oneplus.net,
vikas@oneplus.net,
pete@oneplus.net,
Karan@oneplus.net,
claims@servify.in,
Website:
https://oneplus.net/
https://servify.in/blog/how-to-register-for-servifys-oneplus-care/
Here i'm attaching Bill copy, registration copy, etc.
Please help me and suggest how to approach to resolve this issue, this china companies is cheating me.
Regards,
Pankaj Achaliy
+919867379776
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