Submitted Mobile for Repair - Lenovo Not Giving it Back

Complain ID : JGJN028362   79  

Mobile Complaint  Complaint Date : August 24, 2017
  • State :  Delhi
  • City :  South Delhi
  • Address: House No. 51, F2, Aya Nagar, New Delhi
I purchased my mobile for INR 17, 999. I gave it for repair at The Cell Point - CPT, Gurgaon, Haryana on 24.07.2017 as the finger print scanner of the phone was not working. Since then I have been following with the customer care and the service centre for the status but they have no clue when my phone will be repaired as the part is coming from abroad. My Phone is under warranty even though they are not ready to replace or repair my phone.

Company Name: Lenovo (India) Private Limited
Brand: Lenovo
Model: P2a42
IMEI: 358957061580154, 358957061580162
Repair Number: SOIN0780011707240004

Bought from Flipkart Internet Private Limited
Tax Invoice # F0YQK03117-00626741
Order ID: OD508283050697145000
Order Date: 02-02-2017
Invoice Date: 02-02-2017
Seller: Health & Happiness Pvt. Ltd
(CIN) U52100DL2016PTC291653
Registration number is 291653
Email: sanjeevkumarkhurana@yahoo.com

Lenovo Service Center details
The Cell Point - CPT
Phone No.: 9871290009

Applicant: Suraj Kumar
Ph.: 8447223928

Dealer: Lenovo (India) Private Limited
Ferns Icon, Level -2,
Doddenakund Village,
Marathhalli Outer Ring Road,
Marathhalli Post, Kr Puram Hobli,
Bangalore-560037
Services_ED@lenovo.com
8067149600
Complaint Against / To: Lenovo (India) Private Limited

Reply Now Contact Share

Related complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    Faridabad jal nigam

    Ashwani

    May 11, 2024

    Please maintain time table

    KUMAR SHUBHAM

    May 11, 2024

    Pls sir help me

    Shubham kumar

    May 10, 2024

    Hr Anita sharma and hr abhilash pandey And hr soniya Sharma and hr Aditya Sharma... Ye sab fraud h in logo ka mai number v mention kr rha hu 8058868144(Hr Aditya sharma) 7297035660( Hr Anita sharma) 8529172841(Hr soniya Sharma) 7726917558( airport ca...

    Shubham kumar

    May 10, 2024

    Dear Partner/Associate, We are accredited mandate to a renowned provider for bank instruments; BGs | SBLCs | LCs | DLCs ET AL for lease and sale, Issuance by HSBC Bank Oman, Barclays Bank London , Deutsche Bank, BNP Paribas, & AAA Rated Banks in ...

    Chayan Savangsri

    May 10, 2024

    2nd choach from BB end 50% fans are not working... Date:- 09/05/2024 Time :- 13:48 from Khopoli Stn Train no.:- 95008-C

    Rohan Shedge

    May 9, 2024

    i purchased item from Fatma merchant Mumbai and gpayed. now more than 2 months she is not giving tracking details how can i file a case againt her?

    Fathima Shazna

    May 8, 2024

    This game is froud and Only computer rises only lose of money and life and recharge and withdraw all most froud not refund this game plz uninstall this game Ye game sirf logo ko lut ne ke liye banaya gaya he or isme logo hamesh nukshan hi karte he is...

    Teen patti gold

    May 7, 2024

    Driver talk to phone during driving in midnight driving with one hand on jamnagar baroda route

    Rajesh Singh

    May 7, 2024

    सर, मी 2011 मध्ये आपल्या विद्यापीठात बीए तृतीय वर्ष याची परीक्षा नांदेड येथे दिली होती. पण त्या परीक्षेत मी लेखी परीक्षेमध्ये पास असून मला प्रात्यक्षिक परीक्षेत नापास करण्यात आले होते . परंतु माझ्या काही शारीरिक कारणास्तव मी पुन्हा परीक्षा देऊ शकलो न...

    Dnyanoba more

    May 4, 2024