Panasonic P41 chargin for Repairs
Complain ID : JGJN016879 42
Mobile App Complaint
Complaint Date : March 30, 2016
- State : Maharashtra
- City : Pune
- Address: Flat No.203, Swami Aangan, Telco Colony, S.No.46/5/1/1,
Dear Sir / Madam,
I have purchased P41 HD handset on 11/03/2015 from New Star Mobile, Pune
Tax Invoice No. CA6387
In December & January 2015 I have given the handset to Company's Service Center. As phone was charging negatively and once battery gets below 50% it will automatically shut down. the phone is returned after reset of software & telling you memory card is not supporting. Even though the problem is not solved. This happened 2 times. Again I went to service center they have again formatted the handset and given immediately without preparing service request in written.
Since that time I thought it may be the problem of Battery so I was asking the service center for battery. But they have shortage and said order is given to company. If company provides we will contact you.
One of my friend who is engineer told me negative charging of mobile handset is the problem or mother board and problem of battery So On 21.03.2015 I again submitted to handset to Service Center they are telling it require 1450/-. Due to delay, misguide, shortage of battery, as problem was not identified by the service center itself, the warranty lapsed by 10 days. So it is responsibility of company to solve the problem free of cost.
I have already made a complaint to company on March 8, 2016 (During Warranty period). The company called once asking "did you got battery" but repeatedly ignoring at customer.
Handset is given to Universal Enterprises, Panasonic Authorized Service Center, Patil Plaza, Pune. Kindly check previous details.
IMEI 354531060851017
354531060851025
S.NO. 1575
since 24-03-2016 I have written on two email and sent to the company, company is not answering
I have purchased P41 HD handset on 11/03/2015 from New Star Mobile, Pune
Tax Invoice No. CA6387
In December & January 2015 I have given the handset to Company's Service Center. As phone was charging negatively and once battery gets below 50% it will automatically shut down. the phone is returned after reset of software & telling you memory card is not supporting. Even though the problem is not solved. This happened 2 times. Again I went to service center they have again formatted the handset and given immediately without preparing service request in written.
Since that time I thought it may be the problem of Battery so I was asking the service center for battery. But they have shortage and said order is given to company. If company provides we will contact you.
One of my friend who is engineer told me negative charging of mobile handset is the problem or mother board and problem of battery So On 21.03.2015 I again submitted to handset to Service Center they are telling it require 1450/-. Due to delay, misguide, shortage of battery, as problem was not identified by the service center itself, the warranty lapsed by 10 days. So it is responsibility of company to solve the problem free of cost.
I have already made a complaint to company on March 8, 2016 (During Warranty period). The company called once asking "did you got battery" but repeatedly ignoring at customer.
Handset is given to Universal Enterprises, Panasonic Authorized Service Center, Patil Plaza, Pune. Kindly check previous details.
IMEI 354531060851017
354531060851025
S.NO. 1575
since 24-03-2016 I have written on two email and sent to the company, company is not answering
Related complaints
-
Defective handset provided by YUREKA mobile serivce centerPritam Sarda / Mobile App Complaint / March 30, 2016 / Pune / MaharashtraHi, I had purchased YU YUREKA mobile in May 2015 and I got many quality issues with it. Firstly charger is not working then display has problem. I raised complaint about display as screen has many dead pixels to yureka support. I raised my complaint ... -
Complaint regarding online fraud.sharad jagtap / Mobile App Complaint / March 29, 2016 / Thane / MaharashtraRespected Sir, I, Sharad Jagtap, I am writing this application to inform you that last month on 20th February, i had booked an i Phone 5s order ID 100059386 from my office situated at paper box factory. The name of the vendor is Syberplace.com an Hyd...
-
Regarding cancellation of order due to their technical problemPruthviraj / Mobile App Complaint / March 27, 2016 / Pune / MaharashtraI got an promo code from Amazon.com for which I purchased moto g turbo white colour with discount of ruppes 7500/- for 12000/- the original cost of the phone. Later on the company amazon.in cancelled the order due to there technical problem.
-
BATTREY PROBLEM,Mobile Switch On ProblemKAPRATWAR VAIJANATH DHONDU / Mobile App Complaint / March 27, 2016 / Loha / MaharashtraXOLO BLACK 1X MOBILE SWITCH ON PROBLEM & BATTERY LOW PROBLEMS MOBILE & CAMERA CELERITY PROBLEMS INVOICE DATE.04/12/2015 MOBILE IMEI NO: 911482551162348 XOLO MOBILE BAD MOBILE
-
not refunding amount online recharge by Tata DocomoVaibhav Pachpor / Mobile App Complaint / March 27, 2016 / Panvel / Maharashtrai had done online recharge 191rs on 29/02/2016 amount deducted from my account i had not receives any balance and my amount 2 time i had given bank mini-statement every time they told me new story within 48hrs you will get balance till today no balan...
-
mobile switch on problem ,Battery ProblemKAPRATWAR VAIJANATH DHONDU / Mobile App Complaint / March 27, 2016 / Udgir / MaharashtraXOLO BLACK 1X COMPANY MOBILE SWITCH ON PROBLEM, CAMERA CELERITY PROBLEM, BATTERY LOW PROBLEM
Service issue | Complaint | Query | Feedback | Suggestion | Reply