YOU Broadband India Limited is refusing to refund the balance amount & Compensation claimed
Complain ID : JGJN016075 96
Internet Complaint
Complaint Date : February 20, 2016
Date : 19th Feb 2016
# Custom Name : Rapid overseas
# Customer Account number : 1271352
# Customer care number : 079 33772125
# Plan activated : one year subscription for 100 MBPS speed.
# Connection started date : 22th September 2015
Having lots of technical issues & no resolution on this issues , now we do not want to use YOU Broadband services anymore .
We make one cancellation request on 17th Feb 2016 , but they don’t want to cancel the services of this account , and refuse to make refund of our remaining balance amount .
We also having following constant problem with YOU Broadband :
# never get committed speed of 100 MBPS, Company gives us false commitment
# never gets constant uploading & downloading speed, always having lots of variation in speed
# in every week , the connection got offline & we didn’t able to use Internet , and thus loss heavily on our work & business.
With this I would like to get refund of my remaining balance amount & Deposit for Modem. Further I would like to claim for compensation of business loss of amount 150,000 rupees which we suffered by using YOU Broadband.
Looking forwards to get quick and better action from your side .
With best regards ,
Ketan MUNJANI ( ketanmunjani@ymail.com )
MOB : 9016828579
Rapid Overseas
# Custom Name : Rapid overseas
# Customer Account number : 1271352
# Customer care number : 079 33772125
# Plan activated : one year subscription for 100 MBPS speed.
# Connection started date : 22th September 2015
Having lots of technical issues & no resolution on this issues , now we do not want to use YOU Broadband services anymore .
We make one cancellation request on 17th Feb 2016 , but they don’t want to cancel the services of this account , and refuse to make refund of our remaining balance amount .
We also having following constant problem with YOU Broadband :
# never get committed speed of 100 MBPS, Company gives us false commitment
# never gets constant uploading & downloading speed, always having lots of variation in speed
# in every week , the connection got offline & we didn’t able to use Internet , and thus loss heavily on our work & business.
With this I would like to get refund of my remaining balance amount & Deposit for Modem. Further I would like to claim for compensation of business loss of amount 150,000 rupees which we suffered by using YOU Broadband.
Looking forwards to get quick and better action from your side .
With best regards ,
Ketan MUNJANI ( ketanmunjani@ymail.com )
MOB : 9016828579
Rapid Overseas
Related complaints
-
Formal Complaint - Misrepresentation, Unreliable Service, Poor Customer Service, Unwanted ChargesSourabh Parekh / Internet Complaint / May 9, 2024 / Jagdalpur / Chhattisgarh**Complaint Regarding Violation of Consumer Rights by Airtel Limited** **Introduction** This complaint, lodged on May 9, 2024, highlights the infringement of my consumer rights as per the Consumer Protection Act, 1986, by Airtel Limited. It pertains ... -
Broadband not working Landline No 28113683Vaibhav Verma / Internet Complaint / January 6, 2024 / New Delhi / DelhiEvery month we are paying bill on time but still MTNL broadband not working. We complain on there site but no response Please support as there is no response from department -
Internet complaint against ISP is Homenet based in mulund, MumbaiNitin Ingole / Internet Complaint / September 17, 2023 / Mumbai / MaharashtraThe Internet down for the last 1 week, and I need an extension of 1 week in my plan, I faced many times still internet services are still not proper and no engineer visited at least to attend to the issue. I need a 1-week extension in my plan. I paid...
-
GTPL BROADBAND net not working since one monthAbhishek kakdiya / Internet Complaint / August 6, 2023 / Ahmedabad / GujaratI was so many complaint against GTPL BROADBAND continues one month ..but not answering..every date internet not working 11pm to next day 7am ... I'm mentally disturbed..they not responding.. already take advance payment of full years ..how i take jus...
-
7 star digital ISP internet issueRoshan Mandavkar / Internet Complaint / June 18, 2023 / / MaharashtraFrom last 3 months in my area internet connectivity is poor. 7 star digital internet services distributed by (Local) Raj Network in our area. They are not resolving issue after complaining so many times. Internet speed is less than 1 mbps. Facing dif...
-
7 star digital ISP internet issueRoshan Mandavkar / Internet Complaint / June 17, 2023 / Mumbai / MaharashtraFrom last 3 months in my area internet connectivity is poor. 7 star digital internet services distributed by (Local) Raj Network in our area. They are not resolving issue after complaining so many times. Internet speed is less than 1 mbps. Facing dif...
Service issue | Complaint | Query | Feedback | Suggestion | Reply