Refund bought One assist mobile Insurance and now when I tried to claim
Complain ID : JGJN029646 72
Insurance Complaint
Complaint Date : November 28, 2017
- State : Maharashtra
- City : Virar
- Address: 25 Rakshi Pada Nr Ganesh Temple Jivdani Mandir Road
HI There,
I bought One assist mobile Insurance and now when I tried to claim, there are asking for unnecessary information like the photo of the phone (which is already sent while buying the policy), email from the buyer (as this is a gift) etc etc. Also, the rep continuously repeated that we will inspect the device and if the claim is valid only then we will issue a refund. Additionally, I have to pay 300 which was not informed to me while buying the insurance.
I feel cheated and want a refund for the purchased policy. Please help me in getting the refund.
My details are as follows:
email: devendra879@gmail.com
Contact: 8097236160
Let me know if you need more information.
Regards,
Devendra
I bought One assist mobile Insurance and now when I tried to claim, there are asking for unnecessary information like the photo of the phone (which is already sent while buying the policy), email from the buyer (as this is a gift) etc etc. Also, the rep continuously repeated that we will inspect the device and if the claim is valid only then we will issue a refund. Additionally, I have to pay 300 which was not informed to me while buying the insurance.
I feel cheated and want a refund for the purchased policy. Please help me in getting the refund.
My details are as follows:
email: devendra879@gmail.com
Contact: 8097236160
Let me know if you need more information.
Regards,
Devendra
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