Not settle claim and cancelled policy without proper intimation - TATA AIG General Insurance Ltd.
Complain ID : JGJN042039 37
Insurance Complaint
Complaint Date : October 3, 2019
- State : Maharashtra
- City : Pune
- Address: Kate Wasti
Tata AIG General Insurance ltd. denied to settle my car damage claim and said your policy is cancelled before the due date
They do not even care to intimate about this issue over email or mobile number before cancelling the policy in between the tenure due to NCB mismatch and I come to know about this issue when I called to register claim, however they mailed me policy details when it was issued they already had my registered mobile number and email.
They justified that we have communicated with you and sent you a letter on your registered address and also issued refund check on your address.
We usually not available at home in weekdays so that never received any check or intimation which they send through post.
However we went to post office couple of time to collect letter without knowing that it was from Tata AIG because they had never acknowledged over email or messaged that your policy is going to cancel because they never wanted us to inform or intimate even after returned letter they never bothered to intimate again, Eventually when I called for intimate about claim next day I got the refund in my bank account.
We were relaxed that we have our car policy active, this is the kind of fraud which this company is doing worst customer service.
They do not even care to intimate about this issue over email or mobile number before cancelling the policy in between the tenure due to NCB mismatch and I come to know about this issue when I called to register claim, however they mailed me policy details when it was issued they already had my registered mobile number and email.
They justified that we have communicated with you and sent you a letter on your registered address and also issued refund check on your address.
We usually not available at home in weekdays so that never received any check or intimation which they send through post.
However we went to post office couple of time to collect letter without knowing that it was from Tata AIG because they had never acknowledged over email or messaged that your policy is going to cancel because they never wanted us to inform or intimate even after returned letter they never bothered to intimate again, Eventually when I called for intimate about claim next day I got the refund in my bank account.
We were relaxed that we have our car policy active, this is the kind of fraud which this company is doing worst customer service.
Related complaints
-
I am very disappointed Cashless service not availableVaibhav pawar / Insurance Complaint / September 4, 2019 / Ahmadnagar / MaharashtraI have claim registration 10/08/2019 & till time claim not settle Insurance policy no - 215006/31/19/003558 Bike Number- MH - 16 CL - 2125 Please help I have paid 4500 for showroom I am very disappointed Cashless service not available -
Bajaj finance have started my insurance Policy without my permission now they demand EMI of policy IMatin / Insurance Complaint / March 25, 2019 / Pune / MaharashtraBajaj finance limited have started my insurance HDFC policy without my permission so now they demand EMI of policy but I didn't allowed them to start it so what to do for that.....
-
5lakh sum insurrd policy amt will apply only 50677 & hospital bii 270000Mayur jain / Insurance Complaint / March 13, 2019 / Kalyan-Dombivali / MaharashtraPlease fast action policy no p/900000/01/2018/000012 5lakh sum insurrd policy amt will apply only 50677 & hospital bii 270000
-
HDFC LIFE - NOT GETTING SURRENDER VALUE OF MY POLICYABHIJIT KALE / Insurance Complaint / November 28, 2018 / Sangamner / MaharashtraI am Abhijit Kale residing in USA.I have taken HDFC Life policy by HDFC Bank,Sangamner in Oct.2013 when I was in India.After five years the Policy gets mature on 11/10/2018.As per the guide lines of HDFC Life I have emailed all KYC documents at servi...
-
Not Response About claim settlement, PMJJBY-Maharashtra Gramin BankAjit Dhanraj Shinde / Insurance Complaint / November 12, 2018 / Latur / MaharashtraDear Sir/Madam, We submitted death claim (PMJJBY) of my Brother in last few month but till i not any update about claim. I request you please see and help me. Attachment for Your Reference. Thanks & Regards, Ajit Shinde Mob-9657161674
-
Star Health and Allied Insurance not satisfied with claim amount of fatherhitesh v shah / Insurance Complaint / October 1, 2018 / Virar / Maharashtrai mr. hitesh v. shah medical policy holder of policy no P/900000/01/2018/000012, i bought this policy of RS. 500000/- (FIVE LAKHS) through jio. my father got the problem of paralyses stroke in the right side of his body. that time we got the treatmen...
Service issue | Complaint | Query | Feedback | Suggestion | Reply