Non Payment of Life Insurance Policy
Complain ID : JGJN025019 47
Insurance Complaint
Complaint Date : December 20, 2016
- State : Maharashtra
- City : Pune
- Address: Flat No.1, Yamuna B-2, Siddhivinayak Prastha, Sector 26, Nigdi Pradhikaran, Near Ganesh Talav
Dear Sir/Madam,
This mail is regarding Payout of Policy No.- 0240584710.
As the Policy discontinued and completed 5 years on 06\12\2016 and as per policy terms and conditions , discontinued fund value will be disbursed to account holder.
I have following Complain :-
1.In Month On Nov.2016 , I called customer care of Bajaj Allianz and asking about what is the process of disbursement of Discontinued fund. I got reply that I don't have to do anything and on the date of completion of 5 years , system will automatically generate request for payout and cheque will be issued in my name (i.e. Policy Holder name) and will be delivered to my Home address.
2. On 5th Dec. 2016 , I called again customer care and want to reconfirm that everything is lined up , at that time customer care executive told me that cheque will not be issued automatically and I have to first surrender the policy document, Bank details, address proof, identity proof to the Bajaj Allianz branch. I was a bit surprised that how in a month process changed.
So, to submit the documents I had taken half day leave from my office and submitted required documents on 8th Dec. 2016 at Morwadi Branch,Pune. A service request is generated i.e. 65146776.
At that time it was told that in Maximum 10 working days payout will be disbursed in my account.
3. on 13th Dec. 2016 , got mail that service request 65146776 is processed and closed.
4. On 15th Dec 2016 , got message on my mobile no. that service request 65146776 is processed.
5. After I called customer care executive that service request is processed , when my payout will be disbursed, then there is no answer and told that forwarding mail to concerned department.
6. on 19th Dec 2016 , got call from Bajaj Allianz and was informed that Policy payout will take 15-20 days more. I am right now in shock, that after all submitting documents , service request processed , promise of 10 working days is over ,why the payment is not done.
my problem is that -I had made settlement of Credit card and promised payment on 23rd Dec 2016, by keeping the time limits You i.e. Bajaj Allianz promised for payout that in "Maximum 10 working days" payment will be transferred in my account.
I submitted documents to Bajaj Allianz on 8th Dec 2016 and its already processed and "Maximum 10 working days" is also completed but till date i didn't received my payment.
If i didn't receive my payment then my credit card settlement will not be done and i have to pay around 50K more if i couldn't pay till 23rd Dec.
Kindly request you to help me out in payment of my Life Insurance policy.
With Best Regards
Shahnawaz Ghauri
Contact No.- 7276284725
This mail is regarding Payout of Policy No.- 0240584710.
As the Policy discontinued and completed 5 years on 06\12\2016 and as per policy terms and conditions , discontinued fund value will be disbursed to account holder.
I have following Complain :-
1.In Month On Nov.2016 , I called customer care of Bajaj Allianz and asking about what is the process of disbursement of Discontinued fund. I got reply that I don't have to do anything and on the date of completion of 5 years , system will automatically generate request for payout and cheque will be issued in my name (i.e. Policy Holder name) and will be delivered to my Home address.
2. On 5th Dec. 2016 , I called again customer care and want to reconfirm that everything is lined up , at that time customer care executive told me that cheque will not be issued automatically and I have to first surrender the policy document, Bank details, address proof, identity proof to the Bajaj Allianz branch. I was a bit surprised that how in a month process changed.
So, to submit the documents I had taken half day leave from my office and submitted required documents on 8th Dec. 2016 at Morwadi Branch,Pune. A service request is generated i.e. 65146776.
At that time it was told that in Maximum 10 working days payout will be disbursed in my account.
3. on 13th Dec. 2016 , got mail that service request 65146776 is processed and closed.
4. On 15th Dec 2016 , got message on my mobile no. that service request 65146776 is processed.
5. After I called customer care executive that service request is processed , when my payout will be disbursed, then there is no answer and told that forwarding mail to concerned department.
6. on 19th Dec 2016 , got call from Bajaj Allianz and was informed that Policy payout will take 15-20 days more. I am right now in shock, that after all submitting documents , service request processed , promise of 10 working days is over ,why the payment is not done.
my problem is that -I had made settlement of Credit card and promised payment on 23rd Dec 2016, by keeping the time limits You i.e. Bajaj Allianz promised for payout that in "Maximum 10 working days" payment will be transferred in my account.
I submitted documents to Bajaj Allianz on 8th Dec 2016 and its already processed and "Maximum 10 working days" is also completed but till date i didn't received my payment.
If i didn't receive my payment then my credit card settlement will not be done and i have to pay around 50K more if i couldn't pay till 23rd Dec.
Kindly request you to help me out in payment of my Life Insurance policy.
With Best Regards
Shahnawaz Ghauri
Contact No.- 7276284725
Related complaints
-
Company not returning mobile, claim request for my Redmi Note 3 phoneSudhir Kankal / Insurance Complaint / December 19, 2016 / Pune / MaharashtraI placed a claim request for my Redmi Note 3 phone on 16th November. Device Claim – Service Request # 1653821 Phone is not charging and now become DEAD. Dead phones are now not covered as part of Insurance!! On 3rd Dec, I received an email the insura... -
Complain HDFC Life insurance policy Mis-sell of PolicyShailesh Tupe / Insurance Complaint / November 19, 2016 / Pune / MaharashtraDear Sir/Madam, In august 2015 hdfc sold me an insurance policy in lieu of fixed deposit. the agents of hdfc bank came to my house to prove how this investment policy was better than fixed deposit. i queried to them whether i could discontinue the po...
-
Complaint Oneassist Is Not Returning My Handset Mumbaiusman khan / Insurance Complaint / November 7, 2016 / Mumbai / Maharashtramy membership no. - 1000312635, registered date - 13 august 2016, expiry date- 12 august 2017, I have claimed on 31 august 2016 that my sony xperia z2 mobile is in damage condition after that on 07 sep 2016 they called and arranged the pickup mobile ...
-
Complaint against AppsDaily for false commitment buy apps daily agentAmrutlal Pratapchand Parmar / Insurance Complaint / October 16, 2016 / Thane / MaharashtraAppsDaily Connect center address: CC1187-Mumbai-Virar, Shop No.8, Ground Floor, Ali Plaza, Vartak Road, Virar (W) Ph:9168620041 Team leader (vishal):7710050636 Area manager(surrendar): 8450-965830 Head office in andheri: Apps Daily pvt ltd. C-wing, 6...
-
Complaint asbout Syska gadget secure insurance issueAbhishek Anant Karde / Insurance Complaint / October 15, 2016 / VasaiVasantnagar / MaharashtraI Mr.Abhishek Anant Karde. registered the complaint in syska for insurance reason(syska complaint no:-1605096663), and as per syska insurance policy they have to close my issue within 60 to 120 days from complaint register date. and as per syska poli...
-
Complaint against Oriental insurance for Unsettled Accidental Insurance claim of Hyundai XcentAbhijit M Patil / Insurance Complaint / October 3, 2016 / Thane / MaharashtraI have my Hyundai Xcent Car with registration number MH04GU9949. I renewed my car insurance online with Oriental insurance Company with validity from 17/06/2016 to 16/06/2017(policy number 345702/31/2017/1298. I met an accident on 14/07/2016 with a p...
Service issue | Complaint | Query | Feedback | Suggestion | Reply