Customer Care Service Provided By HI-TPA
Complain ID : JGJN059347 32
Insurance Complaint
Complaint Date : August 31, 2022
- State : West Bengal
- City : Kolkata
Turnaround time for customer response is extremely high. Most of the time the customer care executives do not have the correct updates regarding the claim status for the patient. Even the online portal shows incorrect data. Also, your claim approvals take a lot of time (as compared to other TPAs) to get approved.
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