Representatives membership issue with Club Jiva company

Complain ID : JGJN033589   103   Complaint's Reply

Fraud Complaints  Complaint Date : August 29, 2018
My name is Poonam, We was there in Matheran to visited in 24 Aug 2018. A man name (Mr. Nilesh) came to us & introduced themselves as CLUB JIVA representatives. He offer us a scratch card and ensure us to get One of the four prizes if we will attend a presentation from CLUB JIVA & then me and my husband attend small seminar of 1 hour. We meet Nayeem Shah & Hrishikesh Thakur. They gave complete introduction about CLUB JIVA and give us (Almost 3 hours) an offer but when I said I am not taking membership, his behavior turned rude. Strangely he started blaming me for wasting his time. Then Hrishikesh Thakur gave another offers, thus they give us three offers of different structure higher to lower Rate, they try us to convince then at lower level EMI structure we finally convinced, but i have some doubt but they insist us so keenly, all

CLUB JIVA Member behaves like what they are saying is correct and we have full faith in them and their organization CLUB JIVA. At last when i told him that we have insufficient balance (for get rid of them) then Mr Farhan told me that lets divide this member ship structure in such a way that you have to pay only 12,000 now from Credit Card and rest amount will be in EMI and that will start after 6 months of starting membership, and they try to swipe credit card like a greedy team and finally transaction happened for amount Rs 20000 deposited as cash. We think we will get good services when we'll go for tour. But when we came back and search Google we find they are FAKE, lot of things they tell us is false,

Reason why i want my money back and refuse to take membership:-

1) CLUB JIVA member said for meal, cab and other services will be given by mentioned hotel, but listed hotel denied
2) They Said we gave you 4 star and 5 star hotel but there is 2 and 3 star hotels in list given by them.
3) They said refund your money any time but when i mailed him, i got reply of no refund from CLUB JIVA side
4) Company is not more than 5 years but members said it is more than 10 years in market.
5) Member said they owning 35 hotels and LACALYPSO hotel one of them, that is false
6) Hotel said extra utility charges are paid, but this was not mentioned at the time of joining
7) Lots of facility they promises for us, that will also need to share that all are false information
8) They offer us a scratch card and ensure us to get One of the four prizes
1 : Tv Option
2: Free hotel voucher
3: 10,000 cash &
4: Samsung tab
but when they swipe our credit card the representative says most of people got hotel free voucher. And when later on I search on Google almost all people find same (Free hotel voucher) on there scratch card. They are totally fraud people.


There is no reason to join CLUB JIVA and give EMI and avail bad services so please refund my money.

CLUB JIVA employees just give good response while taking membership. After that they started to ignore us. They are fraud and not responding. I want my money back.

Complaint Against / To: Club Jiva

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