Serving burnt and unhealthy food & use of low quality products
Complain ID : JGJN027684 78
Food Complaints
Complaint Date : June 21, 2017
- State : Maharashtra
- City : Mumbai
This is regarding my order for FreshMenu placed on 7th and 13th June 2017.
I am complaining regarding the quality of food provided by FreshMenu. They have served me burnt burger once. The next time I ordered potato wedges and a few wedges had black bits/dots that were very hard. I googled further, and the intake of such potatoes are very harmful and are due to diseased plants!
Serving such quality food is unacceptable! It could cause food poisoning or even worse.
Furthermore, the amount of money paid is very high for such low quality, disgusting, harmful food served by FreshMenu! I had to get my health checked after consuming the food so that I did not develop any kind of allergy or food poisoning.
This is my first experience ever wherein I was served such low quality food which is so harmful for consumption!
I emailed the venture and they reply back saying someone will attend the issue and I am still waiting to talk to someone professional who can actually understand!
Pathetic and worst experience of my life ever! I have travelled all over India and never ever have I confronted food that is served burnt and bad!
Kavya is their customer delight team head.
IT IS EXTREMELY IMPORTANT FOR FRESHMENU TO KNOW THAT SERVING HARMFUL FOODS/ OR EXPIRED FOOD/ OR BURNT FOOD IS JUST UNACCEPTABLE! PLAYING WITH OUR LIVES LIKE THIS IS MADNESS! FOR ONCE, IT IS OKAY TO SERVE COLD FOOD OR FOOD THAT IS DELIVERED LATE! BUT THIS! IS JUST PATHETIC!
Also, to add up, their delivery boy called me asking if he can change status to delivered although he was 10 mins away from my delivery location !
Email- order@freshmenu.com
I am complaining regarding the quality of food provided by FreshMenu. They have served me burnt burger once. The next time I ordered potato wedges and a few wedges had black bits/dots that were very hard. I googled further, and the intake of such potatoes are very harmful and are due to diseased plants!
Serving such quality food is unacceptable! It could cause food poisoning or even worse.
Furthermore, the amount of money paid is very high for such low quality, disgusting, harmful food served by FreshMenu! I had to get my health checked after consuming the food so that I did not develop any kind of allergy or food poisoning.
This is my first experience ever wherein I was served such low quality food which is so harmful for consumption!
I emailed the venture and they reply back saying someone will attend the issue and I am still waiting to talk to someone professional who can actually understand!
Pathetic and worst experience of my life ever! I have travelled all over India and never ever have I confronted food that is served burnt and bad!
Kavya is their customer delight team head.
IT IS EXTREMELY IMPORTANT FOR FRESHMENU TO KNOW THAT SERVING HARMFUL FOODS/ OR EXPIRED FOOD/ OR BURNT FOOD IS JUST UNACCEPTABLE! PLAYING WITH OUR LIVES LIKE THIS IS MADNESS! FOR ONCE, IT IS OKAY TO SERVE COLD FOOD OR FOOD THAT IS DELIVERED LATE! BUT THIS! IS JUST PATHETIC!
Also, to add up, their delivery boy called me asking if he can change status to delivered although he was 10 mins away from my delivery location !
Email- order@freshmenu.com
Related complaints
-
COMPLAINT D.N.DAIRY AMUL BUTTER MLIK SO EXPENSIVE FROM MRPHEENA SIDDIQUI / Food Complaints / April 8, 2017 / Mumbai / MaharashtraAMUL AND MOTHER DAIRY BUTTER MILK SO EXPENSIVE FROM MRP 10 AND 11 THEY ARE CHARGE RUPEES 15 AND COCA COLA AND PEPSI HALF LITER IS RUPEES 35 BUT THEY ARE CHARGE RUPEES 40 AND 45 EVERY TIME. -
Manbhari food product is delivered to bad & Harmfull product sale by consumervipin manohar / Food Complaints / April 3, 2017 / Amravati / Maharashtraकाल रात्री मी मणभरी या कंपनीचे मिल्क नावाचे ब्रेड खरेदी केले. आणि आज सकाळी ते चहा सोबत खाण्या करीत ते उघडले तर त्यात मी बघितलं कि त्या सिलप्याक असलेल्या ब्रेड पॅकेट मधील सर्व ब्रेड बुरशी लागून अर्धे कातरून होते. जर हे ब्रेड कोणाच्या खाण्यात गेले असता...
-
1-2 Rs. Extra on every 500ml milk packetsAnonymous / Food Complaints / March 25, 2017 / Mumbai / MaharashtraIn amrut nagar and vikroli parksite all shops who sells milk packets,all charges 1-2Rs.Extra over Mrp saying they need to bare refrigerator charges .
-
Balawaik Dairy shop, Extra price chargedRamakant / Food Complaints / March 16, 2017 / Nagapur / MaharashtraToday I bought a milk pack. Printed price including cooling charges is rupees 20 and shopkeeper forcefully charging rupees 21 for the same from last so many days. I think its against the LAW. Thought its a matter of rupees 1 still I found it against ...
-
Stale and unhygenic food - Food outlet in Kharghar Navi MumbaiJ oberoi / Food Complaints / March 13, 2017 / Mumbai / MaharashtraThis is to inform that a Food outlet in Kharghar Navi Mumbai is serving very unhygenic and stale food. Please also be informed that the staff is very ill mannered and use abusive language with guests. The address is: Hyderabad Biryani corner Anmol Pl...
-
Monginis kharghar - Shameless staff and stale pastryShalin mirchandani / Food Complaints / March 1, 2017 / Panvel / MaharashtraI've been eating monginis cake since a lot of time now and it's been habitual for me and my family to eat monginis deserts. I've been traveling around the country and whenever there's a birthday or any occasion to celebrate the only name comes is mon...
Service issue | Complaint | Query | Feedback | Suggestion | Reply