Complaint against ola money for blocking my OLA money account without informing me
Complain ID : JGJN053982 69 Complaint's Reply
Flight Complaint
Complaint Date : August 3, 2021
- State : Odisha
- City : Bhubaneswar
- Address: N6,Nayapalli,Jaydevbihar
Respected Sir/Madam.I did flight booking on 24th November 2019 by usinh citi credit card through ola money.The ticket didn't happen but money got debited.I thought money will be reversed to CITI credit card since the ticket didn't happen.After few days citi credit card asked me to give the credit card amount.I told them since the ticket didn't happen ,ola money might have reversed the amount.Then citi credit team invested this issue with OLA money.OLA money told them they have given me the money on my OLA wallet.I asked them why didn't you inform me before blocking my OLA account since I did not raised any suspicious transaction.For this reason I was not able to see the ola money balance in my account.The thing is if citi bank raised this concern,why did you blocked my ola money account without informing me.How could I know I faced a suspicious transaction on my account.If a suspicious transaction happened in this case user must be informed first .When I asked the ola money customer care they told me they informed me through mail,as I asked for on which mail id they have informed they failed to answer it.It was not at all a suspicious transaction,In case it is a suspicious transaction the user must be informed .So for this reason I am getting spurious calls from citi bank for the payment where I am really feeling mentally unsatisfied.Please help me on this.
Related complaints
-
Supreme Solar Companysriranga / Flight Complaint / September 14, 2023 / Bangalore / KarnatakaI had bought Solar on July 15 of 110 liters, even before purchasing i have sent old solar pics and bill to dealer who contacted me from company .From date of installation i am facing the issue i have contacted multiple times to dealer i dint get any ... -
easemytrip cheated menina agarwal / Flight Complaint / April 11, 2023 / Mumbai / MaharashtraI had 4 tickets booked through EaseMyTrip (EMT) on Air India from Male to Mumbai on 22nd March 2023. on 20th March, EMT emailed me saying the airline has cancelled the flight. I called up EMT and spoke with their executive Mr Samrat, who reconfirmed ...
-
Online Booking,vijay / Flight Complaint / January 13, 2022 / Pune / MaharashtraBharat Gas Online Booking Froud Bharat Gas Online Booking Froud Bharat Gas Online Booking Froud Bharat Gas Online Booking Froud Bharat Gas Online Booking Froud Bharat Gas Online Booking Froud Bharat Gas Online Booking Froud Bharat Gas Online Booking ...
-
didn't receive my refund yetSonali guglani / Flight Complaint / October 17, 2021 / East Delhi / DelhiHi Team, I am very disappointed from your service. On 1st oct, my transaction has been failed and amount deducted 2978/- from my saving account. I received an email refund has been processed but today is 17 Oct 2021. still, I didn't get my deducted a...
-
Refund pending for 271 daysashwati nair / Flight Complaint / September 28, 2021 / Bikaner / RajasthanHi, I had a booked a flight from Bikaner to Delhi on an Alliance air flight using EASEMYTRIP service. We had checked in and were waiting for our boarding when it was announced that all flights from Bikaner are cancelled due to a bad weather. We were ...
-
Non refund of ticket amountRahul Pant / Flight Complaint / July 8, 2021 / Bhimtal / UttarakhandI have booked a flight from Pantnagar airport to Ahmedabad airport. Flight date was 29 June 2021. Due to poor air quality the flight was cancelled by the air lines. I have filled for refund of full amount as per airlines refund rules but MakeMyTrip i...
Repeated call by Manivannan:
(1 of 5)
I was given the amount directly to driver then why are you calling so many times very irritated
Service issue | Complaint | Query | Feedback | Suggestion | Reply