Flipcart has provided Invoice with wrong product ID and IMEI no.
Complain ID : JGJN064066 107
File A Complaint
Complaint Date : December 16, 2023
- State : Maharashtra
- City : Washim
- Address: Washim
To whom it may concern,
Subject: Urgent Correction Required for Order ID OD429614767516380100
I am writing to bring to your attention a serious issue with my recent order (Order ID: OD429614767516380100) from Flipkart. Unfortunately, I have been facing significant challenges in obtaining a corrected bill and resolution for a complaint I raised over a month ago.
Despite my repeated attempts, I have not received a corrected bill or a satisfactory resolution for the reported issues. To provide a clearer understanding, I have outlined the specific problems below:
1. For both Samsung 22-inch monitors, the Product ID on the invoice is LS22C310EAWXXL, whereas the actual Product ID on the product is LF22T354FHWXXL.
2. One of the monitors received is not functioning properly. The IMEI on the bill is CY32H4ZT100491, but on the product, it is CY32H4ZT100491T, with the letter 'T' missing.
3. The second monitor, which is operational, has IMEI CY32H4ZT100690, but on the product, it is CY32H4ZT100491T, with the letter 'T' missing.
I have contacted the Samsung service center to address these issues. They have requested a correct bill with accurate Product IDs and IMEI numbers. Despite my request for a job sheet, they have declined and provided only an acknowledgement letter. Unfortunately, it has been over a month, and I am still awaiting a resolution.
I kindly request you to prioritise this matter and provide a prompt solution. Alternatively, if you could share the contact details of the relevant personnel in the grievance department, I would greatly appreciate it.
Thank you for your immediate attention to this matter.
Sincerely
-Lukesh
Subject: Urgent Correction Required for Order ID OD429614767516380100
I am writing to bring to your attention a serious issue with my recent order (Order ID: OD429614767516380100) from Flipkart. Unfortunately, I have been facing significant challenges in obtaining a corrected bill and resolution for a complaint I raised over a month ago.
Despite my repeated attempts, I have not received a corrected bill or a satisfactory resolution for the reported issues. To provide a clearer understanding, I have outlined the specific problems below:
1. For both Samsung 22-inch monitors, the Product ID on the invoice is LS22C310EAWXXL, whereas the actual Product ID on the product is LF22T354FHWXXL.
2. One of the monitors received is not functioning properly. The IMEI on the bill is CY32H4ZT100491, but on the product, it is CY32H4ZT100491T, with the letter 'T' missing.
3. The second monitor, which is operational, has IMEI CY32H4ZT100690, but on the product, it is CY32H4ZT100491T, with the letter 'T' missing.
I have contacted the Samsung service center to address these issues. They have requested a correct bill with accurate Product IDs and IMEI numbers. Despite my request for a job sheet, they have declined and provided only an acknowledgement letter. Unfortunately, it has been over a month, and I am still awaiting a resolution.
I kindly request you to prioritise this matter and provide a prompt solution. Alternatively, if you could share the contact details of the relevant personnel in the grievance department, I would greatly appreciate it.
Thank you for your immediate attention to this matter.
Sincerely
-Lukesh
Related complaints
-
Against all bus drivers of TMT.Xyz / File A Complaint / June 8, 2023 / Thane / MaharashtraAs since more than a week Waghbil naka bus stop road is under repair, it is impossible for us to predict where the bus is going to stop. This is heights. The bus only stops where there are atleast 2 people standing and refuses to stop where there are... -
Against all bus drivers.Xyz / File A Complaint / June 8, 2023 / Thane / MaharashtraAs since more than a week Waghbil naka bus stop road is under repair, it is impossible for us to predict where the bus is going to stop. This is heights. The bus only stops where there are atleast 2 people standing and refuses to stop where there are...
-
Duplicate Bisleri water bottleABHIJEET SANJAY BHATKAR / File A Complaint / March 21, 2023 / Akola / MaharashtraI am abhijeet bhatkar from akola maharashtra . At the akola junction there are some vendors who deliberately selling duplicate BISLERI Water bottle .Today I purchased a bisleri bottle but I found out that this bottle is duplicate . This bottles cap i...
-
गुंड माफियां कडून होणाऱ्या त्रासा विरोधात तक्रार आणि न्यायाची अपीलTulish Siddiqui / File A Complaint / March 20, 2023 / Mumbai / Maharashtraपत्ता : C.T.S 827/A/4/E, खडकपाडा ,सामना परिवार समोर,दिंडोशी,जन ए के वि मार्ग ,मालाड पूर्व,मुंबई सदर गुंडांनी आमच्या गाळ्यांवर कब्जा केला आहे. महोदय, मी आणि इतर स्थानिक आपल्या कडे तक्रार आणि कळकळीची विनंती करत आहोत कि आमच्या परिसरात उघडपणे बिनधास्त गु...
-
Mh03 BH 8273 meter too fastPallavi / File A Complaint / March 17, 2023 / Mumbai / MaharashtraVikhroli to ghatkpar 150 rs Mh03 BH 8273 , driver saya meter is fine
-
Regarding stale foodAnonymous / File A Complaint / February 21, 2023 / Ahmadnagar / MaharashtraVisited Monginis store, professor chowk, Savedi, Ahmednagar in Maharashtra today. Bought a red velvet cake jar. After coming home when I opened the jar, it stinked like hell. I saw that the expiry date was a few days back. I should have checked the d...
Service issue | Complaint | Query | Feedback | Suggestion | Reply