Unhappy from the Syusi Electricity Corporation

Complain ID : JGJN030759   49  

Electricity Board Complaint  Complaint Date : February 21, 2018
To
The Uttarakhand Power
Corporation limited
Syusi/head office
Uttarakhand-246276

Sub- Unhappy from the Syusi Electricity Corporation

Dear sir,
This is maya devi from langar bungi. w/o late Ranbir singh. sir i had the electricity connection from my Husband name Mr. ranbir singh. and after my husband death we disconneted the connection with full payment. when we disconnected the connection date- 28-07-2015
Connection number-KT14111327400
after 3year's we got call from your office regarding full& final bill payment. and the ammount was 4200 rupees. we asked about this bill then your officer said that when you disconnet your connection then after 15 days maked a full & final bill . i asked why? then your officer asked to me a question that when you submitted your meter that time your meter was in ok condition then i said yes . then he said that the system is showing that little bit tecnical problam in your meter. then i said that on that time your field officer came to for take meter reading on that time he did not see that tecnical problam.. and the main important thing that we did not get any notice from your department.. my mother went syusi power corporation office. and submitted the full payment 4200 rupees..
and today i got again a call regarding RC payment
and the second thing is your officer is not guidefull and helpfull.. because the syusi power corporation officer sent this bill to RC department in Dhumakot.. and i wanna know about that why did not make the full& final bill that time i disconect the connection ?? and why they sent the bill to Dhumakot tehsil RC department ???
they maked the RC sleep amount of 4200 rupees. we asked again why should i pay again 420 rupees of RC ? then they said when you paid 4200 rupees bill of electricity bill so the DHUMAKOT TEHSIL RC department take the 10% amount of the bill ..
i wanna know who was the responsible of this ??
the many people phasing the same problam by your poor officer??
i wanna give you very bad feedback for this services...
and this mail i am sending to your head office because we did not get any good solution from Syusi power corporation.. and just my opnion you should take the feedback every power corporation from people... then noticed that how many officer take serious to work and people...
and i wanna know that why should i pay 420 rupees of RC sleep?
regards
maya devi
Complaint Against / To: UPCL office in syusi

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