Unnecessary Charges, My D2H is not working since the evening of 21/06/2018. It says "No Signal".
Complain ID : JGJN032382 47 Complaint's Reply
DTH TV Complaint
Complaint Date : June 22, 2018
- State : Maharashtra
- City : PimpriChinchwad
- Address: Flat 2, Sai Resi, Morya Park, Pimple Gurav
Hello Sir,
My D2H is not working since the evening of 21/06/2018. It says "No Signal". I checked all the cable connectivity and finally called customer care of Videocon D2H. Customer care associate told me that field executive needs to check the exact problem and charges for field visit will be 200 Rs.
If it is not my mistake then how can they charge me 200 Rs.
I think I am not liable for these 200 Rs and they are liable for the loss I am going through because of D2H stopped working sice 2 days.
Please do something for this.
Customer ID: 61255955
My moble number: 9881692369
My D2H is not working since the evening of 21/06/2018. It says "No Signal". I checked all the cable connectivity and finally called customer care of Videocon D2H. Customer care associate told me that field executive needs to check the exact problem and charges for field visit will be 200 Rs.
If it is not my mistake then how can they charge me 200 Rs.
I think I am not liable for these 200 Rs and they are liable for the loss I am going through because of D2H stopped working sice 2 days.
Please do something for this.
Customer ID: 61255955
My moble number: 9881692369
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Unnecessary Charges by VideconD2H:
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Dear Customer,
Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team
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