Free add on plan charged videocon d2h Customer Id.168679297
Complain ID : JGJN033561 45 Complaint's Reply
DTH TV Complaint
Complaint Date : August 28, 2018
- State : Maharashtra
- City : Panvel
- Address: At- Tara,Post-Barapada,Tal-Panvel,Dist-Raigad.
My videocon d2h Customer Id.168679297.(Avinash Thakur)I registered complaint to d2h complaint no.618114498.
After 25 days still complaint not resolve.complaint is i received a call from d2h on 6 june.a lady said you have free add on marathi hd plan.and i confirm with she that its totaly free.and she said yes.but after one month he charge me for this add on plan.after several calls & emails to d2h no one refund my ac balance.always says in process.please take a action on videocon d2h.Thanks.
After 25 days still complaint not resolve.complaint is i received a call from d2h on 6 june.a lady said you have free add on marathi hd plan.and i confirm with she that its totaly free.and she said yes.but after one month he charge me for this add on plan.after several calls & emails to d2h no one refund my ac balance.always says in process.please take a action on videocon d2h.Thanks.
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free add on plan charged by Videocon d2h:
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Dear Customer,
Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.
Warm Regards,
Videocon d2h Team
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