Complaint against VIdecon D2H service & wrong commitment by exe
Complain ID : JGJN037362 39 Complaint's Reply
DTH TV Complaint
Complaint Date : February 12, 2019
- State : Delhi
- City : North East Delhi
Dr Sir i m using Videocon D2H service last more than 1yr,I did complaint regarding channel subscription as per TRAI new guideline bcox videocon exe gave wrong information which is subscribe later without any intimation after that when i ask the exe they put my call on hold almost 15-20 min without any response
MY complain num 686268888 and 683152832,Cust id-193396690 Regarding that i talk someone ashwani(senior exe)says will check call recording from their side & will resolve till 7th feb which is not done yet
MY complain num 686268888 and 683152832,Cust id-193396690 Regarding that i talk someone ashwani(senior exe)says will check call recording from their side & will resolve till 7th feb which is not done yet
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by team d2h:
(5 of 5)
Dear Customer,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
by team d2h:
(5 of 5)
Dear Customer,
We would like to inform you that, your selected pack and channels has already been activated on your d2h account according to TRAI rules.
Regards,
Team d2h
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