As per TRAI guidelines, We are unable to select the channels of choice
Complain ID : JGJN037701 43 Complaint's Reply
DTH TV Complaint
Complaint Date : March 2, 2019
- State : Maharashtra
- City : Pune
- Address: C 1001 Nanospace Society, Ravet
Hi ,
We have been trying more than a month now , but As per TRAI guidelines, We are unable to select the channels of choice from videocon d2h site and whenever we call customer care, it always show busy.
Once i was unable to connect , i got confirmation of my selected channels but then very next day, all the selected channel got refreshed and just showing only 4 channels are active.
We have been trying more than a month now , but As per TRAI guidelines, We are unable to select the channels of choice from videocon d2h site and whenever we call customer care, it always show busy.
Once i was unable to connect , i got confirmation of my selected channels but then very next day, all the selected channel got refreshed and just showing only 4 channels are active.
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by team d2h:
(5 of 5)
Dear Kanika,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Regards,
Team d2h
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