Complaint against Ecom Express regarding non delivery of parcel
Complain ID : JGJN045839 63
Delivery Complaint
Complaint Date : June 18, 2020
- State : Maharashtra
- City : Aurangabad
- Address: Room No 93, D Block, New M.A.R.D Hostel, Government Medical College And Hospital Aurangabad
Sir/ Madam,
I, Dr. Gaurav Mate had ordered a product from Hewlett Packard company on the 8th of June 2020. The same was shipped by them on the 9th of June 2020 through Ecom Express Private Limited. According to the tracking id provided by Ecom Express my product had reached my city on the 11th of June 2020. The expected delivery date was 12th June 2020 according to them. I did not receive the product on that day and waited for few more days. Then on the 16th I called their customer care who told me that they would deliver my product within 24 hours. But this did not happen. I then called them again on the 17th of June 2020 and was given the same answer. Inspite of product having reached my city its been 6 days and still not delivered to me. Even their customer care seems to have no idea why it is happening. My work has been held up due to the same and is causing me a lot of stress. I suspect that they have lost my parcel. Either they should deliver it today itself or pay me the amount. My tracking number is 2603958528
I, Dr. Gaurav Mate had ordered a product from Hewlett Packard company on the 8th of June 2020. The same was shipped by them on the 9th of June 2020 through Ecom Express Private Limited. According to the tracking id provided by Ecom Express my product had reached my city on the 11th of June 2020. The expected delivery date was 12th June 2020 according to them. I did not receive the product on that day and waited for few more days. Then on the 16th I called their customer care who told me that they would deliver my product within 24 hours. But this did not happen. I then called them again on the 17th of June 2020 and was given the same answer. Inspite of product having reached my city its been 6 days and still not delivered to me. Even their customer care seems to have no idea why it is happening. My work has been held up due to the same and is causing me a lot of stress. I suspect that they have lost my parcel. Either they should deliver it today itself or pay me the amount. My tracking number is 2603958528
Related complaints
-
Wrong mobile Deliver By Pay U moneyRahul S Shegudkar / Delivery Complaint / June 10, 2020 / Nashik / MaharashtraDear Sir I have ordered Redmi Note 7 pro mobile against my id no :324241126 & order No PDS3315 Dated 28.05.2020 against that they have sent me Two Simple Touch Button Phones which are not as per my order I have paid all Rs 2999/- Now i want my re... -
Wrong delivery itemAnil kumar / Delivery Complaint / March 19, 2020 / Mumbai / MaharashtraMy item deleverd is fully diffrent from real . Order number ,#4835
-
Paid advance still didn't get the order deliveredKashnam Sonal Bumb / Delivery Complaint / March 14, 2020 / Pune / MaharashtraOrder was completed with advance transaction on 22nd March 2020,only because it was the condition that advance payment is must and it said that it will be delivered within 10 business days,but yet no update from them ever since 24th when they just sa...
-
After one month delivery is not doneSurojit / Delivery Complaint / February 22, 2020 / Pune / MaharashtraDear sir I wise to inform you I hve order a product on January 22, but still it's not received order no-SO2531504880 They hve no contract Pls help
-
Order not deliveredRiyaz Bagwan / Delivery Complaint / October 23, 2019 / Kolhapur / MaharashtraI purchased shoes worth 499/- INR from https://www.killerstop.com on 12th october 2019 at 10:37 AM. But now a days this.web site is closed. Error 404 shows. Still I not get my order. Also I have messege from said web site "Hello RIYAZ, thank you for ...
-
Product not delivered by FlipkartAkhilesh kumar yadav / Delivery Complaint / October 15, 2019 / Tirora / MaharashtraI have booked online order from Flipkart. order no is OD116653778743821000. as per promise date order must be delivered on 9th oct 2019 but till date order not delivered. and in every call they told me to wait for next day. i fully frustrated by flip...
Service issue | Complaint | Query | Feedback | Suggestion | Reply