Complaint against DEN Boomband broadband for Poor and fluctuating performance
Complain ID : JGJN022983 37
Delivery Complaint
Complaint Date : October 3, 2016
- State : Delhi
- City : Central Delhi
- Address: C/9A Inderpuri New Delhi 110012
I have taken broadband from DEN Boomband for a 10 Mbps connection speed and 75Gbps data. At least 15 times in a day there is no internet as no site can be opened while other times the speed is just 3 Mbps or fluctuating. Since the performance is not better than 20% cumulatively i should be refunded 80% of my fees already paid . Once the performance is ok in future for atleast 10 continuous days DEN should be allowed to charge its prescribed fees.
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