ACT fibernet No internet connection during day, Calling customer service centre everyday
Complain ID : JGJN024208 33 Complaint's Reply
Delivery Complaint
Complaint Date : November 9, 2016
My internet connection gets disconnected during most of the day. Calling customer service centre everyday. Its been happening rregularl since 26th October 2016. Called Nodal Officer, called site Engineer. TTh connection is restored after 3 4 hours . Have to keep on calling them but they dont receive calls. Why can't they find a permanent solution to give us hassle free internet connection.
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by ACT Fibernet:
(5 of 5)
Dear Customer,
We are sorry to hear that and would like an opportunity to make things right. Please share your Customer ID or registered contact number and we will get back to you.
Regards,
ACT Fibernet
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