Regarding bus services not in time and no response at all in customer care number
Complain ID : JGJN063287 64
Customer Support Complaint
Complaint Date : July 9, 2023
I have tickets booking in GSRTC. Bus timing was 7.30 pm but bus was delayed for 1 hour. The bus tracking system is fake. The crew number didn't mention in text message. There is no way to get any information about bus weather bus is canceled or departed on time or delayed . This is worst condition as we don't have time to just wait for an hour to get information.
I would like to take legal action on this and need full refund system if bus get delayed more than 15 min without prior information
I would like to take legal action on this and need full refund system if bus get delayed more than 15 min without prior information
Related complaints
-
Unsatisfactory behaviour of the staff Of ALPHAONE MALL , vastrapur AhmedabadJignesh Raval / Customer Support Complaint / May 17, 2023 / Ahmedabad / GujaratRespected sir I am regular customer of alpha one mall. I had parked my car in alphaone mall parking Lower basement on 16/5/2023 at 17:45 pm only under the guidance by your security team despite of my own willingness. The location of the car is P-8 ne... -
Electriccity 9 hour se nahi haiHasumati / Customer Support Complaint / June 21, 2022 / Vadodara / GujaratHamne 8 hour pehale shikayat Kapandavanj Geb me ki thi lekin abhi bhi usaka solution nahi hua hai. Vo log janbujkar. Hi complain solv nahi ki taki ham pareshan ho
-
Mehsana to idar bus is not stop idar motipura bus stop...conductor is very angry to passengers...Mitulkumad Chauhan / Customer Support Complaint / February 19, 2022 / Kalol / GujaratRespected sit... Mehsana to dahod bus is not stop to idar..... Passenger is very confused to hear... So plz you punishment their conductor.....
-
Complaint against GTPL to keep closing my complaintsAmbaliya Nayankumar Natubhai / Customer Support Complaint / October 20, 2021 / Surat / GujaratCORPORATE OFFICE: GTPL House Opp. Armieda, Off Pakwan Cross Roads,Sindhu Bhavan Road, Bodakdev, Ahmedabad - 380059 REGISTERED OFFICE: 202, 2nd Floor,Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004
-
Internet Not Working From last 12 DaysDharmendra Patel / Customer Support Complaint / May 26, 2021 / Ahmedabad / GujaratI am renewal my plan with fiber connection on 19/03/2021 but I got my connection after 12/05/2021 Around 2 month later need Plan extension and claim amount. My broadband connection is not working since a 12 Days, I have contacted GTPL for this, I mai...
-
AbusingVishal patel / Customer Support Complaint / April 3, 2021 / Vadodara / GujaratThere were a old lady and her son was vaiolent and abuse me and they I got marks on my body from tea post mother and her son .
Service issue | Complaint | Query | Feedback | Suggestion | Reply