Deduction of 1299 rs without my acknowledgement
Complain ID : JGJN027284 61 Complaint's Reply
Credit Card Complaint
Complaint Date : May 14, 2017
- State : Uttar Pradesh
- City : Varanasi
- Address: Varanasi
Hello,
One Assist have deducted 1299 rs on 06/05/2017 from my HDFC credit card without any of my acknowledgment and giving me any information, I have complained same day on their toll free no. 1800407333333 for refund they asked me you will get refund within 7 days and i don't get any complain no. or any other massage from company after that i called on that no. a lots of time but they are not responding any of my call..Still i don't get any refund and they are answering any of my call.
If i don't get my money back i will take legal action against company.
Thanks & regards,
Name : Ashish Chaurasia
Contact No. 9044869304
E-Mail : ashishchaurasia666@gmail.co
One Assist have deducted 1299 rs on 06/05/2017 from my HDFC credit card without any of my acknowledgment and giving me any information, I have complained same day on their toll free no. 1800407333333 for refund they asked me you will get refund within 7 days and i don't get any complain no. or any other massage from company after that i called on that no. a lots of time but they are not responding any of my call..Still i don't get any refund and they are answering any of my call.
If i don't get my money back i will take legal action against company.
Thanks & regards,
Name : Ashish Chaurasia
Contact No. 9044869304
E-Mail : ashishchaurasia666@gmail.co
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DEDUCTION OF 1299 RS WITHOUT MY ACKNOWLEDGEMENT by OneAssist:
(5 of 5)
Dear Ashish,
Greetings from OneAssist..!
As per your request, we have cancelled your plan vide service request No.1975153 on 10th May, 2017.
We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Deepali
Team OneAssist
Wrong call information from One Assist head office by Ashish Chaurasia:
(5 of 5)
When plan cancellation request was done then why one assist head office employees are calling me and saying that they can not refund money because of plan is activated.
I got call from this number 912266452222 on 15/05/2017 at 11:10 AM.
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