Complaint against Myntra.com online shopping

Complain ID : JGJN017985   243   Complaint's Reply

Consumer  Complaint Date : May 3, 2016
Name-Arjit Pandey
I placed an order in Myntra on 13th april and paid through mobikwik wallet using mobile no 9547654499.But due to some reason i cancelled that order same day.Myntra are saying that they refunded the money in my same mobikwik wallet but money is not reflecting in my mobikwik wallet.
Myntra order no-115027921
Date of order-13 april,2016
Date of cancellation-13 april,2016
Refund Reference No-2041844956

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    Prantik Roy Choudhury

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    It's been more than two weeks now I have requested a return request for one of my order. I had requested the return for facing quality issue. The material is too thin, a bit translucent and there was a spot underside the skirt. I didn't find value for the price I paid for it. So around two weeks ago one of the myntra deliver boy picked up my product and later it was put on hold for not passing quality check. I know that there is a mark under side the skirt, thats why I am returning it. Later that day I communicated with myntra customer care and they had placed a complaint against it and assured me that they will pick up my product on or before 11 th of JULY. Today, on 11th of july a myntra deliver boy came to our door and said to my mother that he can't pick that as they didn't get the approval.
    At the end of the day I called him and he told me that he didn't get the approval to pickup my product and to file a complain again.
    So my question is Why did he came when he didn't get the approval? And why did myntra gave us fake promise to return it by 11th?
    And the amazing fact was that myntra is now showing that my product is on hold gain as it didn't pass the quality checkup, where the parcel is with me only. So where the question arises of failing the quality checkup?
    It's been more than 2 weeks now of placing the return request and around 3 weeks that I am having the product.
    Myntra promised me of returning it back, now I am stucked with a product which I can't even wear for its transparent property.
    I just want to know that did Myntra scammed us or is it the problem with the delivery boy who refuses to take back the product each and every time and is lying to me?
    P.S. The product was a skirt which I should wear during a pooja at friends house and was unable to wear it.
    I didn't even wore it outside that it can get marks and dirt. And it is with all tags and packet.
    If it's possible then please return it back because it's of no use.
    And please change the deliver address to 'N-31 Baishnabghata Patuli township, Kolkata 700094' in the name of Prantik Roy Choudhury, as I don't want to pick it up from the old address by the old myntra deliver boy who will again refuse to take it back.

    Below are the details regarding the product.
    Product: Mast And Harbour Green Washed Maxi Skirt
    Return No.: 201941008
    Myntra pickup boy: Debu Mistry, 9073377436

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    Somanath behera

    Myntra.com-Payment has been made but product will not be delivered to me still now by Somanath behera:

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    It has been already crossed 15 days . But still now i did not get my product.

    Right now i have no option. I dont know whether i will get my product or not.

    Thats why i came to this forum and raised a complain. Kindly plz solve my problem.i will be reamained ever grateful to u.

    Name-somanath behera
    Mob-9742317649
    Myntra product no-1066756-0199085-216703

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    suprit

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    SWAMINATHAN VENKATRAMAN

    Refund not processed. by SWAMINATHAN VENKATRAMAN:

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    Hi
    REf : ORDER NO: 1080158-6095822-8548801
    The below order was placed by me on try and buy basis. But upon arrival the delivery man refused permission for a trial and forced me to buy by payment and advised me that if dosent suit i can return it with in 30 days. I have no option then accepting it and paid the money and took the parel.
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    Why should it go to Myntra credit and this is my first purchase and I will not have any purchase for some more time as I am out of India . I come to india only once in a year.
    Kindly help me to get the refund

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