Refund of the defective product returned
Complain ID : JGJN058546 50
- State : Maharashtra
- City : Mumbai
I even visited my bank to investigate the matter but there is nothing wrong with my account. I deposited cash at the branch and even transferred a small amount via a mobile app which is visible in my bank statement. Obviously, the problem lies with the Myntra which they are not rectifying.
It's more than a month and they have failed to refund in spite of their promise to their consumers that they refund the money paid within 24 hours of its initiation.
I have spoken to several executives who keep me on hold and waste at least 1 hour of my precious time every time I call.
I am not even allowed to post a review on their website as it is a negative review highlighting their inefficiency.
All the above is a complete violation of my rights as a consumer and false promises to me valid the consumer that the refund will be made 24 hours.
I am sharing the invoice for the earrings and a trail of emails sent to Myntra and their response to me.
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