Not received refill cylinder booked on 17/02/2015

Complain ID : JGJN05819   54  

Consumer Redressal  Complaint Date : March 1, 2015
  • State :  Haryana
  • City :  Gurgaon
  • Address: Opp. Golden Jublee Airforce School, Sec-14, Delhi Road,Gurgaon-122001 
I have booked the gas on 17 Feb 2015 via SMS at 13:56 pm, with ref no 202469. Doing follow up since last 10 days but not yet received the cylinder. Even today 1st March 2015 at 10:00 am I had gone to your office & your official assured me to get the cylinder delivered in an hour as I requested him that we have no gas to for cooking. I have got the delivery boy number 9711491080 and calling him since morning and he is giving me false commitment to deliver the cylinder in an hour but even after 3-4 calls I have not yet received the cylinder then I am wring this complaint 2:45 pm as we have no gas & I am waiting for the gas to prepare lunch.

Pl take the immediate action to prevent such happening since every time I am facing this issue since 2-3 months. Pl do intimate us the action taken by you to prevent this in future.

Yours valuable customer,

Amresh Pandey
Customer No - 222653

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