black screen with movable mouse pointer and no safe mode
Complain ID : JGJN05681 25
Consumer Redressal
Complaint Date : February 27, 2015
- State : West Bengal
- City : Kolkata
- Address: 20H,Park Street, Ground Floor, Kolkata
I booted my laptop (lenovo z585),first it was showing lenovo logo and loading sign for a long time. I hit the power switch and started the computer again this time it was showing 'preparing automatic repair' after this screen the screen went black with a movable mouse pointer.I tried hitting f8 but I couldn't load it in safe mode.I want to know if my hard drive and my files are safe.please help!!!
Related complaints
-
phone ap to datemanoj kumar / Consumer Redressal / February 25, 2015 / Asansol / West Bengalmamori not sapot and net salo -
keypad problemhimadri nandi / Consumer Redressal / February 25, 2015 / Kolkata / West BengalI bought a phone yesterday,my keypad is not working properly , imei no 357386065127989,please change the phone at the earliest.
-
spot on lenses of camera Model Lenovo A680SOMNATH GUPTA / Consumer Redressal / February 25, 2015 / Kolkata / West BengalLenovo A680 Model mobile phone purchased on Jan, 15. Photo taken from showing small 4/5 no. Kindly rectify this problem. Regards! SOMNATH GUPTA M-9007130928
-
Quality of Battery is very poorSnigdho Dev Kar / Consumer Redressal / February 25, 2015 / Serampore / West BengalHi my i ball slide is just less than 1 month old.Suppose my charge is 100%.But with in 10 hrs is 0 !!! (w/o NET & W/O any Usuage)
-
not bookingsk abu taleb / Consumer Redressal / February 25, 2015 / Bagnan / West BengalI have no gas booking befote 4 month
-
hangingproblemarup kr mukherjee / Consumer Redressal / February 25, 2015 / Kolkata / West Bengalmymobile 269ialenova invoice no 862863022922429 dt 5.04.2014 from limton pvt ltd .my mobile is power off very ofen and battery power drop very offen power of the +++battery is not long staying please inform build no a269i_s016_130927
Service issue | Complaint | Query | Feedback | Suggestion | Reply