complaint against wrong delivery of goods
Complain ID : JGJN017760 40
Consumer Forum Complaint
Complaint Date : April 27, 2016
- State : Madhya Pradesh
- City : Bhopal
- Address: C-39, Indus Regency, Opposite Bmhrc Bhopal
Dear Sir,
I had purchased set of 3 pants each of different colour and same size 32 inch has shown in the advertisement in facebook on 26 feb 2016 of m/s site www.chupchaplelo.com. However when I received the goods at my home on 03-03-2016 and opened the packing after full and final payment to the delivery boy of courier company through which the goods were sent. I was surprised to note following defects in the supply not matching with the advertisement based on which I had made the purchases.
1-One pants of 32 inch size while others were of bigger sizes.
2- Colours of 2 pants was same.
3-The fitting and stiching were defective.
- The quality was also very poor and different from at shown in the advertisement.
I felt cheated. Therefore I wrote back to the company in question requesting for return of goods as in received condition.
After a series of mails company aggreed for return of good through courier for which way did agree to return the prise paid for the goods. However declined to pay any courier charges.
Accordingly I courierd the good on date 16-03-2016and sent the mail requesting for refund of money which evenafter repted reminders I have not received.
I have sufferd from recieving incorrect goods compare to displayed in the advertisement which I was to gift to my relatives,harrasment by the company, illegally holding my money and mental agony for which the company should suitably compensate for which reason I am filing this complain to get justice due to me.
Thanking You
Your Faithfully
Ashish Jain
09827535795
I had purchased set of 3 pants each of different colour and same size 32 inch has shown in the advertisement in facebook on 26 feb 2016 of m/s site www.chupchaplelo.com. However when I received the goods at my home on 03-03-2016 and opened the packing after full and final payment to the delivery boy of courier company through which the goods were sent. I was surprised to note following defects in the supply not matching with the advertisement based on which I had made the purchases.
1-One pants of 32 inch size while others were of bigger sizes.
2- Colours of 2 pants was same.
3-The fitting and stiching were defective.
- The quality was also very poor and different from at shown in the advertisement.
I felt cheated. Therefore I wrote back to the company in question requesting for return of goods as in received condition.
After a series of mails company aggreed for return of good through courier for which way did agree to return the prise paid for the goods. However declined to pay any courier charges.
Accordingly I courierd the good on date 16-03-2016and sent the mail requesting for refund of money which evenafter repted reminders I have not received.
I have sufferd from recieving incorrect goods compare to displayed in the advertisement which I was to gift to my relatives,harrasment by the company, illegally holding my money and mental agony for which the company should suitably compensate for which reason I am filing this complain to get justice due to me.
Thanking You
Your Faithfully
Ashish Jain
09827535795
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