Snapdeal is not returning money in return to bad product
Complain ID : JGJN026396 40 Complaint's Reply
Consumer Court
Complaint Date : March 6, 2017
- State : Delhi
- City : South Delhi
- Address: 201, G 72-3, Near Karim Restaurant, Shaheen Bagh, New Delhi
I had purchased a mouse from snapdeal online.
When I checked mouse in system then it was not working properly. Mouse wheel was not working at all.
I returned Mouse by giving this reason.
Courier-man came to my home and he checked my product and found same that it was not working properly.
He took it back and give me slip in return.
I am shocked, when I got a call from snapdeal and he said that he got broken Mouse.
I said him that its wheel was not working properly that is why I returned.
He said that I cannot get return money.
Please help me
When I checked mouse in system then it was not working properly. Mouse wheel was not working at all.
I returned Mouse by giving this reason.
Courier-man came to my home and he checked my product and found same that it was not working properly.
He took it back and give me slip in return.
I am shocked, when I got a call from snapdeal and he said that he got broken Mouse.
I said him that its wheel was not working properly that is why I returned.
He said that I cannot get return money.
Please help me
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by snapdeal:
(5 of 5)
Dear customer,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
by Snapdeal:
(5 of 5)
Dear customer,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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