Shopping complaint against snapdeal.com for refund not initiated

Complain ID : JGJN022592   28   Complaint's Reply

Consumer Court  Complaint Date : September 15, 2016
i have ordered iphone 5s on snapdeal,they delivered a damaged product so i returned it.now they are saying we will not give anything money or product,you must bear the loss,so,please make me justice.

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    Dear Customer,

    Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

    Regards,
    Team Snapdeal

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    Snapdeal

    by Snapdeal:

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    Dear Customer,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

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