Refund of booking amount for car.
Complain ID : JGJN017865 84
Consumer Court
Complaint Date : April 30, 2016
- State : Delhi
- City : East Delhi
- Address: 119, Ras Vihhar Apartment, I.P. Extn.
I booked a car i.e. Baleno Diesel Delta model with Nexa Akshardham (Fair Deal P. Ltd.) a dealer of maruti suzuki in starting of December. For the delivery of car they committed me that they will give me the car in 2 weeks time. TO book the car they took INR 11K from me which they said is refundable if you cancel at anytime.
After this they kept me waited for 3 months for the car and finaly I baught another car and asked them to cancel my booking and return my booking amount.
Now they asked me to mail them the bank details so that they can make a refund by cheque which i provided them same day and then kept waiting for 20 days with no replies from their side. i kept calling the salesman because he is the guy to talk as told by the showroom but he did not pick. I went to the showroom and asked him what is the matter he again tried to make false commitments and asked me to wait for 2 days. I got this commitment from his official id so i waited for 2 more days but still their is no refund.
I am so much frustrated with their handling of customers and now it is not just about the money but also the waste of my time and a sense of disrespect for which i want to complaint and take legal action against them and specially the salesman that they appointed in my case.
I would also like to mention how fake their feedback website is. It requires the dealer information but have not provided the option to select this dealer (Nexa Akshardham). as it is not their on their list.
After this they kept me waited for 3 months for the car and finaly I baught another car and asked them to cancel my booking and return my booking amount.
Now they asked me to mail them the bank details so that they can make a refund by cheque which i provided them same day and then kept waiting for 20 days with no replies from their side. i kept calling the salesman because he is the guy to talk as told by the showroom but he did not pick. I went to the showroom and asked him what is the matter he again tried to make false commitments and asked me to wait for 2 days. I got this commitment from his official id so i waited for 2 more days but still their is no refund.
I am so much frustrated with their handling of customers and now it is not just about the money but also the waste of my time and a sense of disrespect for which i want to complaint and take legal action against them and specially the salesman that they appointed in my case.
I would also like to mention how fake their feedback website is. It requires the dealer information but have not provided the option to select this dealer (Nexa Akshardham). as it is not their on their list.
Related complaints
-
Complain against for Micromax Yuphoria mobile handsetPrashant Kumar / Consumer Court / April 27, 2016 / North West Delhi / DelhiI purchased the mobile handset of Micromax Yuphoria YU5010 on 6 June, 2015 by Amazon. And, after some months it got faulty and I submitted it the Micromax's service center "ABC Telecommunications, Ramesh Nagar Metro Station, Delhi" on 19/03/2016 but ... -
Order cable from eBay is not workingSatbir Singh / Consumer Court / April 27, 2016 / New Delhi / DelhiHi I'm Satbir Singh and address is WZ 139 A/6 New Mahavir Nagar St no 9. I place the order from eBay website on 18 April 2016 and order is HD 1080P HDMI Male to 15 Pin VGA Connector Adapter Converter Cable for HDTV ACBU" (Item ID:152048164687) delive...
-
Mobile hand setSandeep sharma / Consumer Court / April 13, 2016 / East Delhi / DelhiMai last 3 month se problem phase kar raha hu koi solution nahi hai 4 job seet mere pass hai kai baar mujhe job seet nahi mili please help me
-
shirts are different diffrent size.sunny / Consumer Court / April 12, 2016 / South Delhi / Delhii have ordered combo of 3 shirts colour are different as shown on site delievered defective peices and diffrent size.
-
ShopCJ - Not providing refund for damage and wong productnikhil / Consumer Court / April 8, 2016 / New Delhi / DelhiHi, My name is Nikhil Kakkar. I purchased a product named Top Gear 5 Pcs Luggage Combo from SHOP CJ. I placed order on 7th March, 2016 and product delivered on 8th March, 2016, after opening the parcel I found the product in damaged condition and als...
-
petrol pump complaints for cheatingVaseem saifi / Consumer Court / April 6, 2016 / New Delhi / Delhii was fill the fuel from this pump of rs 100 rs but they are cheating with us they are not fill full fuel of rs 100 because the fuel is empty in one day how its possible because after fill the fuel i was not travel in long distance its not possible i...
Service issue | Complaint | Query | Feedback | Suggestion | Reply